Aspen Dental - Chicago, Il's Online Review Report Card
Aspen Dental - Chicago, Il
3.0
Average Star Rating
1030
Total Reviews
57
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Aspen Dental received 50.2% positive feedback, with patients praising the friendly staff and expert dental care. However, 49.8% of the feedback was negative, primarily citing deceptive practices, billing issues, and poor management. Overall, the practice is valued for its caring team, yet it needs stronger administrative processes and transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Aspen Dental - Chicago, Il's Reviews
I went in for a soft reline for my lower dentures. Destiny was great. She listened and answered my questions knowledgeably and patiently. Destiny added a little extra reline to make sure they lower dentures had a better fit. When I walked in the receptionist greeted me with a smile. I highly recommend the Aspen Dental south loop location. Everyone here is very nice and knowledgeable.
They was fast I really loved they work.Got my tooth pulled they made sure I was comfortable and everything was smooth I would recommend.
Dr. Kabila completed my crown and did a wonderful job! Her staff and her were very professional
Excellent service
Good customer service. Great attitude
I was pretty nervous going in, but the entire team at Aspen Dental South Loop made me feel completely at ease from the moment I walked through the door. They were so patient and accommodating with my anxiety…explaining everything clearly, checking in on me often, and never making me feel rushed. Not only was the care top-notch, but they also worked with me on a fantastic payment plan that took a huge weight off my shoulders. This has truly been the best dental journey I could have ever hoped for. I left feeling confident, comfortable, and genuinely happy about my visit. If you’re nervous about the dentist or just want exceptional care with a compassionate team, look no further. Thank you so much!
My experience was excellent. They treat me like family each and every time I go in for a visit.
I went to Aspen Dental South Loop for an extraction and had a really good experience. Tasha at the front desk was very helpful, especially when it came to explaining my financing options and making everything feel manageable. Jay was also friendly and made the process easy. Destiny, the dental assistant, helped me stay comfortable during the visit. Quin was thorough and professional, and Tracey kept everything running smoothly. Dr. Kabila made the extraction process go smoothly and helped ease my nerves. Overall, the team was professional, supportive, and made the visit much easier than I expected.
Dr Kabila was very patient and gentle during my extractions and crown prep. I felt that all my questions were answered and my dental anxiety was eased. The entire staff put in the extra effort to make sure I was taken care of and I was seen in a timely fashion. I look forward to continuing my dental care here. Tasha and Tracy made sure all my financial obligations were thoroughly explained with no hidden costs.
I had a great experience at the South Loop location from start to finish. Tasha was welcoming, helpful, and kind, which immediately made me feel comfortable. Jay took the time to patiently walk me through what to expect as a new patient, which I really appreciated. Dr. Kabila was thorough and clear when discussing my treatment plan. She broke everything down in a way that was easy to understand and explained the benefits of each procedure without making it feel overwhelming. Tracey was also incredibly helpful—she went over the costs in detail and worked with me to find a monthly payment option that fit my budget. The dental assistants were attentive and made sure I understood each step during my visit, which helped ease any anxiety. Quin, the hygienist, was especially informative and explained exactly what type of cleaning I needed and why. Overall, the entire team was professional, patient, and genuinely cared about making the experience as smooth and informative as possible. I highly recommend this location!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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