Belmont Eye Care's Online Review Report Card

They gave me fake glasses

Doctor was nice but they are big on trying to upsell whenever possible. Felt very scammy...

Holistic approach is so outdated. She will try to shove her product line down your throat every time you enter her building.

Spent the entire time trying to sell me their products and then told me I had an ailment I didn’t have… in order to sell me MORE of their products. I went to a different doc for a second opinion and confirmed what I was told wasn’t accurate. Will not be returning to this place.

This place was listed on my insurance so I went. This place is absolutely scammy. I was broke and excited to have insurance finally. I have an enlarged eye nerve and am used to eye doctors wanting some extra exams- I know the drill. This place though good lord- I paid SO MUCH for extra exams and things I didn’t need. The wait was always a solid hour if not longer. Every time I came in there was a push for their supplements- I get it but read the room. I declined multiple times and ordered similar (Nordic brand) that were high quality but not nearly as expensive. They also made grand claims about my eye nerves, such as needing check ups every three months, I would develop glaucoma (??) high eye pressure etc. I ended up getting eye duct plugs to help with my dry eyes and it hurt like hell. They eventually fell out and when I went to Rosin care- the doctor put new ones in WITHOUT ANY PAIN. Once she claimed I needed colloidal silver but instead of explaining, she pulled an unlabeled eye dropper from HER PURSE and put some drops in my eye and offered to sell me the rest of the container. I ran away from this place years ago and had to call and eventually cry snd breakdown because they wouldn’t give me my medical records to transfer to a new place. This place is awful. Stay away, save yourself the money. There is being open minded about alternative health and supplements, and then there’s just greed.

Dr. Hina was amazing—kind, professional, and made me feel well taken care of. Unfortunately, the front desk experience ruined it. I was charged $900 for frames I didn’t want instead of the $800 pair I actually chose. The guy fixed it after I caught the mistake, but his response was rude—no apology, just “These glasses look better” and “You noticed!” like it was a joke. If I hadn’t checked my receipt, they would’ve overcharged me. Dr. Hina is fantastic, but that unprofessional mess at checkout pissed me off.

The other comments of this place pushing sales are accurate. When the doctor did my eye exam, she offered to "dilate" my eyes to "check the back of the eyes and make sure they're healthy." I found it odd they didn't offer me protective eyewear afterwards. After leaving, I talked to a family member that was an optician for decades, and I was told that dilation causes intense sensitivity to light and they are required to give you protective eyewear after dilation. I'm also young, dilation is not necessary, NOT standard procedure for an eye exam, and is mostly done for older people or if there's a specific condition/reason to dilate. I walked out of there totally fine with no protective eyewear, which means I was NOT actually dilated, I was just given random drops under the guise of dilation so it could be charged to my insurance. Another doctor that was there rushed up to me and started giving me advice on what glasses look good for my bridge, "Try this on. Ohhh yeah this one looks good. This one is $80." When I mentioned to the optician that the insurance I have would give me free glasses, he nervously stuttered and stumbled over his words and said I would have to call the back of my insurance card and find a center that accepts that insurance. I called my insurance and was given a list, sure enough this center was on the list that is SUPPOSED to accept it! Avoid this place if you don't want to be swindled and want ACTUAL care for your eye health. I CANNOT stress it enough

Love this place! They're always so nice and do a wonderful job with scheduling my appointments and getting most out of my insurance.

Вічливий персонал, привітний, допоможуть підібрати саме те по що ви прийшли, мені дуже сподобалось, щиро рекомендую 🥰

Hope this review helps you all. I had a highly disappointing experience at this clinic. The doctor frequently used alarming language such as “you will be blind,” which was both distressing and unnecessary. I was scheduled for dry eye checks every four weeks, and each visit involved dilation and extensive charges. They heavily pushed products at inflated prices, such as a microwavable eye pad sold for $45 (widely available for $5–$8 elsewhere), eye vitamins for $60, and fish oil for another $60—products I later found at significantly lower prices. When I mentioned Costco’s Kirkland fish oil, I was told it was “only for pets like dogs,” which felt misleading. Additionally, they sold me eye drops for dry eye, which no other reputable sources—including a specialist I later consulted—ever recommended or even mentioned as necessary. Moreover, many of the “treatments” were not covered by my insurance, leading me to pay out of pocket. After seeking care from other reputable providers, I never heard similar claims about my eye health, such as “your eye pressure is so high,” “you will be blind,” or “you need a prescription to reduce eye pressure.” This experience left me feeling scammed and deeply dissatisfied. I hope the clinic takes feedback seriously and reevaluates its practices to prioritize patient trust and well-being over upselling products.