Chicago Arbor Eye Institute's Online Review Report Card
Chicago Arbor Eye Institute
4.7
Average Star Rating
703
Total Reviews
194
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Chicago Arbor Eye Institute received 91.6% positive feedback, with patients praising the professional, knowledgeable doctors and friendly staff. However, 8.4% of the feedback was negative, primarily citing long wait times, disorganization, and poor administrative communication. Overall, the practice is appreciated for its expert care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Chicago Arbor Eye Institute's Reviews
My first time at this office. Dr Francisco and team were very nice, curteous, informative and professional. Thank you! :)
Reviewed On Google
Bigger and busier than I’m used to but it still felt personal and friendly
Reviewed On Google
Everyone was nice and professional throughout my Appointment. Dr. Korey is an outstanding Optometrist in explaining my results and feedback as to answering all of my questions, very much explanatory towards my vision and health well being each and every time, in a timely matter.
Reviewed On Google
The staff has amazing service and expertise. They were happy and helpful throughout the entire process. Dr. Marruenda was very knowledgeable and friendly. He made sure you understood what, when, where, and how your current state came about. He broke it down in detail, not using medical terminology. Overall, this office gets 5 stars from me, and we will definitely continue coming here.
Reviewed On Google
Only reason I give it a 5 stars is for Dr. Marruenda, the other staff that check you before him need further customer service training.
Reviewed On Google
Was satisfied with my service.
Reviewed On Google
Dr Sy excellent doctor, he show concerns for his pt. Excellent care from an experienced caring staff.thank you so much.
Reviewed On Google
Dr Michael Korey was excellent! He took his time examining my eyes and explaining his observations.
Reviewed On Google
I checked and in a matter of few minutes a pre eye check gets under way, eye history record is reviewed while also my eyes are getting prepare for the actual eye exam and you're done,
Reviewed On Google
I was greeted by an unkempt older European woman. As she documented my history she was frequently dismissive with information that I provided for the issue which I was seeking medical attention. Her computer skills and medical knowledge were limited at best. It was evident upon meeting the provider he was not given any information prior to entering the room nor did he review the records. Furthermore, I left feeling quite defeated because the provider was unable to give a diagnosis and suggested I schedule an appointment with a different provider in the office. I’m sorry I wasted my time and deductible on such an incompetent practice.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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