Chicago Ave Smiles's Online Review Report Card

Best care I've ever received.

I had an iffy experience seeing Dr. Chi here for a pretty bad toothache. They were very accessible to book with and thorough in their consultation, but I felt their diagnosis was done in a haphazard way. Dr. Chi informed me that the nerve in my tooth had died and recommended a root canal, but when I asked specific questions about the procedure and my tooth, he seemed very much in a hurry to answer my questions. I have never had a dental procedure before and was nervous about it, and while his explanations made sense, it seemed as if he wanted to get me out of the chair in a hurry. His method of answering me made me feel pretty rushed when asking questions about the cause of my pain, what a root canal is, etc. He also framed the required procedure in a way of "making a choice" as to whether or not I wanted to pursue it -- even though if the infection continues, he said I would be in more pain and there could be further complications. Not much of a choice there. He also didn't prescribe me anything for the pain or infection, which was confusing. Coming from a family of medical providers, if a patient of yours is in pain and is uncomfortable, not addressing that directly through recommendations or prescription doesn't make a lot of sense. I can definitely see why he has a lot of other 5-star reviews -- he was thorough, knowledgeable and seemed like a nice guy. But his bedside manner definitely left something to be desired.

Highly recommend going here! As someone who has dental anxiety this place was amazing. I suffer from genetically bad teeth and usually get pushed into doing very pricey procedures. The dentist at Chicago ave was not like this at all! He was very thorough in explaining everything that needed to be done (showed me real pictures to help me understand) and only suggested absolutely necessary procedures. The throughness and attention to detail was amazing. For the first time in years I have booked to go back again in 6 months because I love this place.

I went to see Dr. Chi after reading all the great reviews, and I have to say I completely agree. He takes the time to explain everything clearly, which I really appreciate, and he’s both kind and efficient. His pricing is also very fair. I’d definitely recommend him to anyone new to Chicago, as well as to family and friends.

Once i was an unruly youth. Dr. Chi helped me save my tooth. A decade later, the crown is going strong. My gratitude for your excellent dentistry lives on.

Wonderful dentist. Explains things very well and a very nice guy

Highly recommended, very professional, dedicated to his profession, clean, very kind, you can tell, he loves what he does.

แนะนำสำหรับคนไทยในชิคาโก้ที่ไม่มีประกันเลยค่ะ คุณหมอใจดีมากๆๆ คิดราคาไม่แพงเลย แถมมือเบามาก ผู้ช่วยก็สุภาพน่ารัก คลินิกสะอาดมาก ประจับใจมากๆเลย My first time here. I got an appointment by e-mail, quick response. The staff was so nice and kind. The place is very nice and clean. Dr. Richard is very good. I have no any insurance but paid $$ for a big fillings.

If you value your dental hygiene, I wouldn't come here. My husband and I had a few pleasant experiences pre-COVID, but their cleanings have changed significantly since. Coming back in 2020 for the first time, we were in and out in about 15-20 minutes. Pretty quick for a dentist visit, but I thought their procedures might be shorter due to COVID. Well, a year later along with vaccines, my last appointment was still only about 15 minutes. My teeth felt dirty just a month later. Due to a change in insurance, we were able to make appointments at another dental provider who was shocked at the state of our teeth. My husband has to go in for deep cleanings, which aren't covered by insurance. Chicago Avenue Smiles cost us hundreds of dollars, not to mention the panic of realizing our dental health has been neglected for years. I hope they change things, but I wouldn't trust them for further visits.

Great, friendly, efficient, and honest dentist's office. I have only good things to say about Dr. Chi and his team. Beyond doing quality work they treat you like an actual person who deserves to know and understand what they're doing to you. Dr. Chi points out details on every x-ray and even takes pictures of the work in progress to be able to talk through exactly how severe -- or not -- any issue is. I've been coming to Chicago Ave. Smiles for over 6 years now and have had nothing more severe than a handful of fillings that have all held up great. This is not the kind of outfit looking to scam you into root canals and gum surgery every other visit.