Chicago Dental Dream Team's Online Review Report Card
Chicago Dental Dream Team
4.9
Average Star Rating
820
Total Reviews
45
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dental Dream Team received 97.0% positive feedback, with patients praising the professionalism, comforting atmosphere, and friendly staff. However, 3.0% of the feedback was negative, primarily citing administrative issues and unresponsive communication. Overall, the practice is lauded for excellent service, yet it needs better appointment management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Chicago Dental Dream Team's Reviews
Excellent professional service. Great staff with great customer service.
My experience at the dental office was a mixture of the highest professionalism with a family feel.They made me feel comfortable and cared for
Fast and great service
Answer all of my questions and provided me with great understanding of the path needed to reach my goals
Professional, courteous, kind, friendly and genuinely concerned about a healthy smile and good teeth. Keep up the great work!
Always a very pleasant experience. Very informative and attentive to your concerns.
I have been a client of Drs McCullom for many years. I am proud to see a professional team who came from the community, received exemplary educational training, and then returned to provide outstanding services to the people of our community. We should not take this for granted!
THE BEST CUSTOMER SERVICE AND EXPERIENCE I HAVE EVER WITNESS IN MY ALMOST 57 YEARS. HIGHLY RECOMMEND THEM FOR ALL YOUR DENTAL WORK. THANK YOU CHICAGO DENTAL DREAM TEAM...
I had a very pleasant experience with The Dream Team, I love it there everyone was very knowledgeable and friendly! It gives a warm and comfortable feel when you enter the office!
Terrible first time experience with Dr. Robin L. Ferguson, I will not be seeing her again. This was my time visit with her and will be my last. She had a VERY BAD attitude with me; I could tell the Dr didn’t want to see me and I don’t know why. 🙏🏾 Dr. Robin L. Ferguson asked me some questions over the counter in front of the whole office and questions that I believe you should ask the patient when they’re in back room. And she had a very bad attitude with it. Also, it took such a long time for her assistant to give me the new patient forms to complete, I believe that should have been given when patient first checks in but her assistant was not even there when I checked and she came up to the front a while later….the whole experience was negative. I should have know not to see this Dr because I can call over a month ago for an appointment and left a voicemail but no one ever called me back. I then tried again over a month later and finally they answered the phone… The whole experience was terrible. I will be praying for them 🙏🏾
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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