Chicago Pediatric Dentistry & Orthodontics's Online Review Report Card

I had a dental emergency when my diastema retainer unexpectedly broke, and I was referred here by Dr. Dow. The staff was incredibly kind and accommodating, and they were able to fit me in the very same day. Dr. Dale went above and beyond during my visit. Not only did he repair my broken diastema retainer, but he also took the time to fix a small chip in my front tooth, which was an unexpected and greatly appreciated bonus. The care and willingness to help in an urgent situation truly exceeded my expectations. I am so grateful! (I also don’t have dental insurance, and they were upfront about the cost and made sure I understood everything before moving forward.)

Wonderful staff - had an urgent incident and they accommodated, so flexible and patient focused.

Came to fix my son’s wire. Dr Dale and his team are the friendliest, most professional team ever! Do not go anywhere else!!

Dr. Matt changed my life! I had braces for 18 months and he was absolutely wonderful throughout the entire process. He was able to completely transform my smile. I felt like I always had my questions answered and I always knew what the next step was. The CPDO office is also wonderful. They have ample times for appointments or rescheduling if needed. The staff is beyond friendly and always helpful with any questions around billing, appointments, treatment etc. Felt so taken care of the past year and a half and walked out with an amazing smile thanks to Dr. Matt and team! :)

I got my braces off today, and I honestly could not be happier with my experience at Chicago Pediatric Dentistry & Orthodontics with Dr. Dale. From start to finish, this has been such an amazing journey. Dr. Dale is incredible, and the entire staff is truly wonderful. Everyone in the office is so kind, welcoming, flexible, and always made me feel comfortable at every appointment. The office itself is adorable, with such a fun atmosphere, great music, consistently positive vibes, and even a Pac-Man game in the waiting area, which adds such a fun touch. It never felt stressful going in, which made the whole process even better. On top of that, the location is super convenient, they offer free parking, and their payment plans made orthodontic treatment feel much more accessible and manageable. Most importantly, my teeth look amazing, and I am beyond thrilled with my results. Even though “pediatric” is in the name, they absolutely provide adult orthodontic care too, and I highly recommend them for both kids and adults. I truly loved my experience here and cannot recommend Dr. Dale and Chicago Pediatric Dentistry & Orthodontics enough. If you are considering braces or orthodontic treatment, this is the place to go.

Dr Justin is the absolute best. He is an expert pediatric dentist and gives sound advice. We couldn’t be happier with the care we’ve received. All the hygienist know how to pivot for children. This all coming from a pediatric nurse practitioner

Dr. Dale & Assistant Jason has made this ortho experience so smooth and easy. My son has dental trauma so to see him excited to go to the dentist means a lot. You can go other places for cheaper but having a great experience every time is worth the extra coins it’s an investment.

We have nothing but great things to say! Our visits have always been efficient and everyone is beyond kind. They take any fear out of going to the dentist and take the time to ask kiddos about what’s going on in their world. Today the aide even gave braces color advice and was thoughtful enough to keep finals in mind when scheduling the next appointment. Truly a great dentist!

I love this dentistry for my girls. It’s in a great location with convenient parking. The office is always clean, organized, and welcoming. They even have games for kids to play while waiting (though we rarely wait long). The check-in process is top-notch, and they call you right away when it’s your turn. The doctors and assistants are all friendly, gentle, and very efficient—they really don’t waste your time. What makes it even better is that they give kids a token for a toy after each visit. It’s such a thoughtful touch that helps make dentist visits feel fun and not scary, and now my kids actually look forward to going! I noticed some businesses have left Icon Roosevelt Collection, and I truly hope this dentist office stays. We love them so much!

I recommend this place. Despite the fact that they are out of network for my insurance, I choose not care and pay the co payment because I was beyond thrilled. Neat from finish to the end, nice staff and very great doctor.