City Smiles's Online Review Report Card
4.8
Average Star Rating
447
Total Reviews
15
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
City Smiles received 93.5% positive feedback, with patients praising the professional and friendly staff, pain-free dental experiences, and high-quality care. However, 6.5% of the feedback was negative, primarily citing billing issues and insurance discrepancies. Overall, the practice is appreciated for its expertise and patient-centered approach, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of City Smiles's Reviews
I felt that was in the hands of professionals who knew what they were doing.
Reviewed On Google
I've actually been going here for years. Always a great experience! Every person I've met from front desk to back of the house and doctors. Despite insurance being insurance and cost they flag that for you before you make your appt for next services.
Reviewed On Google
A dental experience like no other! The only dental office I've ever looked forward to going to for a 6 month checkup!
Reviewed On Google
Very friendly and professional staff, they listened to my concerns and offered solutions, very happy with the visit
Reviewed On Google
City Smiles provides high quality dental care consistently. We've been going with them for almost 20 years.
Reviewed On Google
Great office - all there are so sweet - makes going to dentist nice. Even when you are in paid. :)
Reviewed On Google
Warning! Horrible office. The staff lied about my insurance coverage. They never explained how the billing would work. I lost hundreds of insurance dollars that would have been covered. Do not trust them . They also lied about needing a deep cleaning which was not necessary.
Reviewed On Yelp
Not sure how much fun you have at the dentist, but I had teeth cleaning, X-rays, and a discussion with the dentist. Very confident they have great information about my teeth and helping me to take care of them. Thorough and gentle cleaning. I’m 50 I have some dental issues k don’t want to get any worse. Having help monitoring then and clean then every six month is a helpful way to try and maintain your health. Great spot you should check out.
Reviewed On Google
Damaris is the best. she listens to your concerns and is very gentle, as gentle as she can be. My experience overall has always been good and I feel they’re always honest.
Reviewed On Google
From the moment I walked in, the entire staff was exceptionally professional and genuinely willing to help with any questions I had. The dental hygienist was gentle and thorough, and the dentist was extremely knowledgeable, clearly explaining the entire procedure and putting me completely at ease. Best of all, my procedure was 100% pain-free, which is truly a first for me. I highly recommend this practice!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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