Concentra Urgent Care's Online Review Report Card
Concentra Urgent Care
4.0
Average Star Rating
1786
Total Reviews
99
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Concentra received 73.9% positive feedback, with patients praising the friendly staff, efficient service, and thorough care. However, 26.1% of the feedback was negative, primarily citing long wait times, rude front desk behavior, and administrative issues. Overall, Concentra's key strength is its professional care, yet it needs better time management and customer service improvement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Concentra Urgent Care's Reviews
The people there are incompetent. I went to a drug screening and they made an error in the label and made my test invalid bc of it. They gave me a call informing that it “occasionally” happens. I wouldn’t give this place one star, but the system unfortunately obligates me to give it one star at minimum.
Reviewed On Google
The stuff was really nice and very informative and caring
Reviewed On Google
I was in and out in an hour. Dr. Ross and Nurse Gaby were amazing. Neat job on 4 stitches.
Reviewed On Google
Professional, friendly, and efficient staff. The process was smooth, the facility was clean, and I was attended to promptly. Overall, I had a great experience and appreciate the excellent service.
Reviewed On Google
The people there are friendly & very professional. I had a great visit they also speak Spanish
Reviewed On Google
Personnel was helpful, clear with the instructions and when explaining results they provided deatiled information.
Reviewed On Google
If you are getting a physical for work say "no" to all related problems because they still gonna make you see your primary despite their ability to screen health status.
Reviewed On Google
Everything you need in one place from Doctors x ray medicine and therapies The Physical Therapist are amazing Emily Chisholm is fantastic I love her dedication and kindness. I know I am injured but somehow happy to be in PT with her .
Reviewed On Google
Staff was good once I got past the gate waiting room. That took an hour.
Reviewed On Google
I was in and out and the staff was wonderful there
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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