Five Point Holistic Health 's Online Review Report Card
Five Point Holistic Health
4.9
Average Star Rating
198
Total Reviews
9
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Five Point Holistic Wellness received 96.0% positive feedback, with patients praising the skilled practitioners, calming atmosphere, and affordable services. However, 4.0% of the feedback was negative, primarily citing disorganized administration and lack of communication. Overall, the practice excels in patient care and holistic treatments, yet could improve administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Five Point Holistic Health 's Reviews
Five Point is by far my favorite group of health workers! Everyone is kind, happy to be working with you and you walk out feeling amazing. The business model is a type that's squarely focused on the clients and letting the practitioners earn a living wage, so you just WANT to see them thrive.
Everyone here is amazing from the front desk staff to the practitioners. Especially Katelyn! She has such a warm and welcoming aura! She takes her time to listen to my concerns and explains everything in detail. Her recommendations are consistently helpful. She’s always making sure I’m comfortable during my sessions. She goes above and beyond to make sure she addresses all my concerns and focus points during my acupuncture sessions. They have great package deals for acupuncture sessions that really help me stay consistent so I can get optimal benefits. I highly recommend Five Point Holistic Health!
I can't say enough about Five Point. It is a calming space with caring staff members. I've been getting acupuncture from Derek and he's a talented and thoughtful practitioner. I highly recommend trying Five Point, especially as the weather grows colder. Thank you!
Blown away by this place! It is clean and inviting. The practitioners I saw were kind, understanding, professional, and knowledgeable. They offer a sliding scale so the prices are really reasonable. I’ll be looking forward to my next treatment
I’ve had only wonderful experiences with Five Point’s community acupuncture. Very affordable (especially if you buy a package!) and just as restorative and healing as private sessions. I’ve really loved seeing Katelyn regularly for prenatal support in the final weeks of pregnancy, and had positive experiences with Derek and Ashley as well. Can’t recommend this neighborhood gem enough!
Absolutely love 5 point holistic heath and have been with them since their original location on fullerton. I've seen multiple practitioners and they have all been incredibly kind, attentive, and get the job done! Their online booking system also makes booking and rescheduling super easy. The space itself is always very clean and stocked with water and tea. I appreciate their commitment to the community by being a co-op for their practitioners, offering flex pricing and by holding ancillary classes regularly.
OBSESSED. Beyond obsessed. I started my very first acupuncture journey with Derek in May, and my sessions have become the highlight of my weeks. We began with the classic tech-neck/tight shoulders issue so many of us struggle with. Derek immediately stood out as an incredible communicator, listener, and creator of safe, comfortable spaces. In just a short time, my discomfort went from a constant 10 down to—at worst—a 2. From there, I started bringing Derek all my random anxiety and health concerns, and he seamlessly adapted my treatment plan each time. On Derek’s recommendation, I also began seeing lenny for massage therapy, and that deepened my love for all things FPH. lenny is the only massage therapist I’ve met who truly applies every single piece of info I share into their practice. The results last for weeks (2–3 weeks of impact from just one massage!) and they even send me at-home stretches to build on the benefits. So caring, so kind, so safe. If life were a sitcom, I’d have already schemed a way for lenny, Derek, and me to be platonic roommates—with weekly dinner parties that include the entire front desk team (because they, too, are absolute gems). Everyone at Five Points—you’ve changed my life, my relationship with my body, and the joy I carry into each week. Thank you!
Excellent massage. Lenny really listened to what I needed and we worked together for the best and most healing experience.
Honestly I'm leaving this review now because I'm feeling sad about not feeling comfortable about returning to Five Point. When I first found them I was so excited. I was trying to navigate chronic pain and everyone I interacted with made me feel so welcomed and like I was finally in good care. I genuinely loved every experience I had in both herbal medicine consultations and acupuncture for the first 5 or so months I went. Until one day there was an unfortunate incident with acupuncture where I was left alone in the room with needles in me for 2 full hours. It took 4 rings of the button for someone to come in and check on me. I left that incident feeling frazzled but let staff know later on what happened and I unfortunately felt like my concerns were quickly dismissed. I'm in the process of looking for a new acupuncturist and am honestly sad I don't feel comfortable going back here. It was such a welcoming and comfortable space but the lack of follow through care and responsibility just feels so disappointing and worth noting.
I have seen Nathan, Khadijah & Ryan and have truly felt heard and seen by all of them. Khadijah always listens to my emotional connections to physical symptoms and would help me to continue to connect the dots. Ryan went above and beyond my expectations, embracing my spiritual insights and giving me treatments that opened my mind to the power of acupuncture. And my mind was already very open! My partner sees Katelyn for years now and always has such great things to say.Truly an all star team. Super thankful for Five Point!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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