Illinois Retina Associates's Online Review Report Card
Illinois Retina Associates
5.0
Average Star Rating
965
Total Reviews
1
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Illinois Retina Associates received 98.3% positive feedback, with patients praising the professionalism, friendliness, and knowledgeable care of the doctors and staff. However, 1.7% of the feedback was negative, primarily citing unreasonable and cold staff behavior and poor appointment management. Overall, the practice excels in providing high-quality care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Illinois Retina Associates's Reviews
On July 23, 2025: Will being treated by Dr.Mathew MacCumber, MD for treatment on my RIGHT EYE that was scheduled to receive an injection of medication, the doctor injected the needle into my LEFT EYE. Although he was very apologetic concerning the mistake, claiming that in his thirty years of practice he had never made such an error before, he nevertheless did make this medically negligent mistake.
Dr Chaturvedi and Illinois Retina, are superb! Courteous and gracious and thorough! I couldn't feel more comfortable and assured that my eyes and eyesight are in the best possible care by everyone there!
I was very impressed by Yashir at the Mediacal district ofice. She was kind and very professional. I was having some insurance issues. She patiently walked me through the process. I was about to give up and she rejected that notion. She is a jewel. Dr. Vivek was extremely helpful. Very grateful for Illinois Retina and Assoc.
I was trying to schedule an appointment; however, the receptionist was rude and unprofessional, her tone of voice was disrespectful!
What a great experience. The staff is amazing. Everyone is so nice. Dr. Ryan was transparent and made me feel comfortable.
I had a bit of a medical eye emergency and the staff took me in last minute on a Friday afternoon. I can’t appreciate and thank the staff and Dr. Sabherwal enough - thank you for taking your time with me and not rushing everything. Because of him we found out I may have a potential infection and he immediately went out of his way to refer me and made calls to the Rush Hospital Cornea Specialist to take me in at 5:30 on a Friday. I felt listened to and cared for here.
Excellent doctors and staff but my last couple visits have been 1-3 hours behind schedule. I just don’t have the time to sit in a waiting room most of the afternoon.
The staff is great and Dr. Cohen is the best! Been going there for some years and nothing has changed . Illinois retina Associates staff along with Dr. Cohen continue to be awesome.
Dr. Chaturvedi is probably the best doctor I have ever met; he is extremely patient, kind, and thorough when he explains the game plan for your eyes. When it comes to the procedures, he is very gentle & tries to be as quick as possible. I have seen him 4 times in the last month & he has helped me a lot. I’m never worried or scared when he works w/ me and everyone on staff is always really sweet and efficient.
Within an hour of experiencing a disturbing eye issue I was at Illinois Retina Associates for an appointment. I was thrilled they were able to squeeze me in. The office was run like a well-oiled machine. Everyone was friendly and efficient. I couldn't have been happier with the service provided. I was thoroughly examined, well taken care of and sent on my merry way breathing a sigh of relief after learning my diagnosis. Thank you Dr. Chaturvedi and team.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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