MIdwest Express Clinic's Online Review Report Card
MIdwest Express Clinic
4.5
Average Star Rating
1862
Total Reviews
69
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Midwest Express Clinic received 88.2% positive feedback, with patients praising the span style="color:green;font-weight:500;">friendly staff, span style="color:green;font-weight:500;">professional service, and span style="color:green;font-weight:500;">efficient process. However, 11.8% of the feedback was negative, primarily span style="color:red;font-weight:500;">citing long wait times, span style="color:red;font-weight:500;">billing issues, and span style="color:red;font-weight:500;">unprofessional receptionists. Overall, the clinic is valued for its span style="color:green;font-weight:500;">helpful medical care but span style="color:red;font-weight:500;">needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of MIdwest Express Clinic's Reviews
The doctor and staff are very kind and very caring. I would recommend them very well.
Reviewed On Google
I took my father-in-law there for urgent care and we had a very good experience. From the front desk to the doctor and the person who did the ultrasound, everyone was kind and professional. The costs were transparent, they explained everything first and asked if it was okay before moving forward. The doctor explained his condition and the next steps very clearly. Overall, very reliable and trustworthy care
Reviewed On Google
I had an overall great visit! Everything was flawless from the moment I stepped in and was met by Margarita the MA at the front desk; she had such a poised attitude and asked me about my plans for the weekend which really calmed my nerves. I was swiftly ushered in by Martin MA, who was very thorough regarding the procedure and next steps. Natalie was by far super easy to talk to and worked quickly and efficiently to get me out of the clinic. Even the phlebotomist was pleasant considering I'm not a fan of blood drawns. Overall, my experience was swift, but thorough, and I was taken care of in the best way possible.
Reviewed On Google
everyone was super friendly , first time coming to this location , 10/10
Reviewed On Google
Attentive and careful, even though they kept me past their open hours, they still gave my issue care and had attention to detail and advice to take forward to specialists
Reviewed On Google
Went in for a strep test. The clinic was efficient and staff was friendly. China, NP, was incredibly warm and knowledgeable. In all, it was a pleasant experience.
Reviewed On Google
Mary very very professional good doctors.
Reviewed On Google
Melanie has the worst customer service skills not happy with the service and her attitude.
Reviewed On Google
Everyone was so nice and friendly! Highly recommended
Reviewed On Google
Great experience, excellent care and care plan
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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