MIndful Care Psychiatrists & Therapists In Chicago's Online Review Report Card

spoke with a dr. , my insurance didn't cover my appointment, so paid out of pocket. Dr. prescribed meds that I had a severe reaction to. now have been going round and round for days trying to get help, and being told I have to spend another $275 to speak to my prescribing dr. about it. this is not mental health care this is a money making set-up w no real care for its patients. After 23 emails and 3 hrs of being transferred from person to person, its glaringly obvious this company is not about providing quality mental care and are only concerned with getting as much money out of people who are desperate for care. They have zero ethics and far less compassion. AVOID MINDFUL CARE AT ALL COSTS.

The 2 stars is for the administrative team. Almost all occasions that I have to call into the office I run into an issue. I've indicated in my chart that text messaging is the best way to go and the employees continue to email me. I've missed appointments and had other issues due to this. On multiple occasions when I ask for a manager I generally wait for a long time to the point where I hang up because I'm tired of waiting, so at this point I figured this may get the attention that is required for me to get better service with the administrative team. Crystal is my psychiatrist and I think she's great, if it wasn't for her I would have left the company already.

AVOID AVOID AVOID! I had to take off work because of the limited days that they had available for appointments, then an hour before my appointment, I'm informed that the doctor is not available today and there's no one that can see me. So I've lost money from work and now I still have to schedule another appointment for my medication. This company has had me go through four or five different providers because their employee turnover is so high that they cannot retain therapists.

Don’t receive care from this facility and trust me on it.

Incompetent office staff BLOWS MY MIND everytime it's an absolute joke. Pathetic service never answer the phone and don't ever know wtf they're talking about

Really loved therapist but insurance office plays games. My insurance keeps saying i owe nothing.

horrible care unresponsive workers scammers who charge your card lack of care for psychiatric evaluation horrible horrible horrible

I am very unhappy with the experience I have had with Mindful Care. The LSW who conducted the intake assessment told the team his behavior was inappropriate and discharged him from the program. Yes, it was inanppropriate. He was not his normal self. That is why I was seeking help. Afterall, they claim to give top-notch psychiatric care, yet when when they see someone in definite need of this help, they discharge him for inappropriate behavior. I wasted a lot of time with this clinic for nothing.

This has been a life changing therapy tool for me! I live in a very rural area with hardly any therapy resources. This allows me to use Zoom and talk directly with an actual licensed therapist. They are also great at working around my very busy schedule, I can even meet with them on my lunch break if I need an urgent session. My therapist actually listens to me, explains things in a way that I don’t feel judged or talked down to, and I feel like I’m truly growing and doing better. Highly recommend!

never even sent a link I think it's a fraud Never answers emails finally called to schedule them never sent a link for an appointment