Nuva Haus's Online Review Report Card
4.9
Average Star Rating
429
Total Reviews
39
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Freeze & Float received 98.1% positive feedback, with patients praising the relaxing atmosphere, professional staff, and high-quality treatments. However, 1.9% of the feedback was negative, primarily citing scheduling issues and outdated equipment. Overall, the practice is valued for its soothing environment yet it needs more efficient administration.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Nuva Haus's Reviews
Enjoyed my time here. Service was good, could be a touch faster. Good but not quite perfect.
Reviewed On Google
I hate to leave a bad review, but felt like it was necessary given the quality of service / spa vs. what was advertised (and for the pricing). When entering the spa and beginning your session, they bring you back to change in a community bathroom that feels somewhat like a hospital bathroom/high school locker room. They give you a choice of robes to put on, all of which were tinted a weird yellow/brownish color so as that you could tell they were extremely old and worn down. When I began my sauna session, the person working with me was extremely nice. However, all they did was wrap you in a few rounds of saran wrap and call it something special and charge a lot of money for it. The speakers/bluetooth capability that was advertised in the sauna was not working, and the shower that was in my room afterwards had a broken handle so the shower would not even stay on unless I was simultaneously holding the handle while showering. After that, I went to the lymphatic drainage massage. My masseuse was a lovely woman (I think her name was Leah?) and was very sweet, respectful, and informative. My only complaint here is that the massage basically did absolutely nothing. There was no noticeable difference immediately after or any time after. Overall I feel like the experience was just overpromised and underperformed, and it was sort of a scheme to advertise this very well put together place and charge you $300 for the whole experience, and have it just be very mediocre. All of the staff was wonderful and very friendly, it was just the overall experience that was a bummer.
Reviewed On Google
Went for iv therapy and had a great experience!
Reviewed On Google
Great experience and value.
Reviewed On Google
I did the signature brazilian lymp massage and it truly was the BEST experience! Nala is amazing, highly recommend her. I tried lymp massages before, and this place is the best one I tried so far, and Nala is so experienced. Also the detox wrap and sauna with lymph combo was truly life changing!
Reviewed On Google
My first lymphatic massage and Lana was fantastic! She explained everything and also gave me tips to detox from my mold biotoxin illness.
Reviewed On Google
Amazing experience! Super clean and friendly staff. The ambiance in the place is perfect and very relaxing. Highly highly recommend!
Reviewed On Google
The services were wonderful. We’ll be back!
Reviewed On Google
One of the best massages I’ve ever had! And the couples sauna was amazing. Can’t go wrong here.
Reviewed On Google
Excellent service and facilities. Staff was very knowledgeable and helpful. The float experience was wonderful
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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