Physicians Immediate Care's Online Review Report Card
Physicians Immediate Care
4.3
Average Star Rating
557
Total Reviews
39
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Physicians Immediate Care received 83.1% positive feedback, with patients praising the friendly staff, efficient service, and clean facility. However, 16.9% of the feedback was negative, primarily citing long wait times, billing issues, and unprofessional behavior. Overall, the practice is appreciated for its caring team, yet it needs improvement in time management and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Physicians Immediate Care's Reviews
go to a real doctor. do not go here.
The entire staff from the receptionist Atziry , to the girls in the back Genesis & Ikeysha and the provider Ali were a great experience! They did what they had to do to make sure they got a good culture sample from my 3 year old son to send to the lab. They were so nice and professional! Definitely recommend!
I strongly advise the community to reconsider visiting Physicians Immediate Care. Had to give them 1 star otherwise my review wouldn't post. The staff failed to properly verify my insurance or explain whether my visit was covered, partially covered, or would result in an out-of-pocket balance. I am now facing an unexpected bill. When I contacted billing for help, they refused to verify my insurance. I was also told that the intake staff is responsible for confirming coverage and discussing any potential patient responsibility before services are provided. That conversation never happened. To make matters worse, Ikesha disconnected my call when she appeared unable to address my concerns. The entire experience has been unprofessional, frustrating, and unacceptable. Patients deserve transparency regarding insurance coverage and possible costs before receiving care--not a surprise bill afterward and no meaningful assistance from billing. Based on my experience, I would not recommend this location.
APN Yesenia Diaz was so nice and thorough with my visit for pain in my left heel. She went the extra mile to find out was causing my pain.
It was great from check in to check out.
This is the best urgent care in my town , they actually listen to their patients concerns and do an amazing job. Highly recommend coming.
Amazing clinic. They always take care of you and very friendly staff. It’s never too long of a wait which I appreciate. I recommend!
I was a walk in from out of town. Came to check out an obvious eye infection on the lid. I was seen quickly and prescribed a salve. Also told to wash with johnson’s baby soap and to continue with warm compresses.
The location is very clean & affordable. We did not have a reservation, were able to walk in with minimal wait & were seen all rather quickly. The staff was friendly & knowledgeable & made time to answer all of our questions.
This is my go to clinic, fast, efficient, the providers are knowledgeable and educating patients, They listen And genuinely helping you. The MA's are extremely polite, positive and patient with everybody both front desk and back, rooms are clean, smelling good, and they don't make you wait for ages.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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