Physicians Immediate Care's Online Review Report Card
Physicians Immediate Care
4.3
Average Star Rating
871
Total Reviews
32
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Physicians Immediate Care received 79.6% positive feedback, with patients praising the friendly and professional staff. However, 20.4% of the feedback was negative, primarily citing billing issues, poor communication, and long wait times. Overall, the facility provides efficient care but could enhance billing practices.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Physicians Immediate Care's Reviews
Never go here! I went in for a rapid strep test (which they expressed would only be $60-$90 at the front desk) and a week later got a bill for over $400 because they ran tests I did not authorize after I left!!!
Reviewed On Google
Anna is the best!! So quick, professional, and helpful. Thank you, Anna l!
Reviewed On Google
Watch out!!! This clinic is desperately in need of a formal investigation. I visited when I had an unrelenting cough. I was the only patient and it took 45 minutes to check me in. When I said I was too sick for this kind of "urgent" care and started to leave, a medical assistant and then a PA saw me. They took my blood pressure and did a swab and although I later discovered from my regular doctor that I had pneumonia, they sent me home with comments in the summary, which I'm paraphrasing - "her lungs sounded clear... and she's doing surprisingly well given that she has asthma." I do not nor have I ever had asthma. BUT THAT WAS JUST THE START. Over the last 4 months they have billed me over a thousand dollars for the visit - first, from a company that goes by an entirely different name, and then by wellnow. The billing is egregious. I called the number on the bill and was told that I was correct, they should have billed medicare (they had my number), and the billing would cease. Yet... the billing has been ongoing and they took advantage of the fact that they had my credit card number - which they required when I checked in and have consistently tried to bill my card. I called my credit card company and they were investigating, yet the constant billing continued and eventually I changed my card number because I don't want them to have access to my account. In addition this is frustrating and exhausting. As I mentioned, this company needs to be investigated. I strongly encourage you to seek medical attention at another urgent care that has nothing to do with them!
Reviewed On Yelp
Very easy to make an appointment or just show up. Very friendly staff who listened to me. Thanks!!
Reviewed On Google
The PA who handled my visit was extremely professional. Well informed. And overall helped me get the care I needed.
Reviewed On Google
Very pleased with prompt, professional care after experiencing a minor emergency while visiting from out of town. Thanks to all the staff.
Reviewed On Google
Physicians Immediate Care was outstanding. They handled a scary medical situation for my son with professionalism and compassion. I was beyond impressed with the care we received!
Reviewed On Google
Anna Hill and the entire care team was extremely warm, kind, and sincerely helpful. They were so crucial in getting me care and also sent me to the emergency room when they determined that I needed to escalate, which really saved the situation. I would highly recommend. They are knowledgeable and quick.
Reviewed On Google
Easy scheduling, very clean office, efficient staff. Knowledgeable and kind professionals. Thank you!
Reviewed On Google
In my personal experience I would recommend this place 10 times over. I was very scared and they saved me from an illness that couldve turned serious very fast and were kind, attentive, and professional. Thank you to this staff and team.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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