Physicians Immediate Care's Online Review Report Card
Physicians Immediate Care
3.1
Average Star Rating
228
Total Reviews
2
Recent Reviews
1
Review Sites Found
Accepts Medicare
--
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Physicians Immediate Care received 53.1% positive feedback, with patients praising the friendly and knowledgeable staff and prompt care. However, 46.9% of the feedback was negative, primarily citing billing issues, long wait times, and poor communication. Overall, the practice is appreciated for its compassionate care yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Google
Facebook
List of Physicians Immediate Care's Reviews
There are horrible people on the 3rd floor at the check in desk. Very rude and always make me feel uncomfortable
Reviewed On Yelp
Great experience, walked in with no appointment and was done in 45 minutes. Went in because I was having sinus infection symptoms. Staff were very nice and helpful, and PA did a thorough assessment of my symptoms. I would recommend booking a time slot in advance and filling out the forms ahead of time though. You have to take a picture of your driver's license/insurance card, and doing that in the waiting area is not ideal.
Reviewed On Yelp
This immediate care is a joke, yes the staff were nice, but the wait time compare to other hospitals. We arrive at 1pm and we waited there until 8:30pm until we decided to leave because that's over 8 hours for my family to sit and wait. Plus they where letting some people who where before us go in, which is very upsetting. I'm never going here for immediate care again, I rather go to a different hospital that's further than this one.
Reviewed On Yelp
The front desk was unoccupied upon arrival. I filled out the registration digitally, sat and waited. Once the employee returned to the front desk she asked me what I was waiting for to complete the form. Unaware the form was incomplete I was received with an accusatory and rude attitude. I've recieved better service at McDonalds. Would give zero stars if possible. Do better
Reviewed On Yelp
The lady's at the desk were very sweet and respectful. my little brother came for pain in his throat and they were very helpful.
Reviewed On Yelp
Went in and was denied because I did not have an appointment, despite the window explicitly saying "no appointment needed" and then when I asked when the next appointment was, the nurse told me even if I did they would not see me because I did not schedule the appointment before hand. Makes no sense at an URGENT care. Worthless
Reviewed On Yelp
Awful billing department and terrible communication. They refused to provide a copy of my bill.
Reviewed On Yelp
These people are criminals. I was in so much pain when I came here and I trusted the doctor to help me. The medicine they prescribed didn't even work and I ended up having to go to a didn't doctor anyway. Months later I get a bill in the mail for a total of $1338.16. I had a UTI, nothing crazy. But they managed to run every test they possibly could to charge me as much as they could. They ran some test that cost $684.32. What could that have possibly been?? I'm absolutely furious. Do not go to this place.
Reviewed On Yelp
The doctors here are awesome and they really care aboutveterans. I recomend this hospital as a top choice in the Chicago city limits.
Reviewed On Yelp
Visited the Clybourn site on 3-8-25. Received a bill the other day ( 3 months later) for full amount despite me having insurance. They never put a claim through to my insurance! So interesting that they waited 3 months to send a bill that is due in 4 days! Will be calling first thing tomorrow. However, based on what I'm reading, it seems this could take a while to resolve.
Reviewed On Yelp
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
