Primary Eye Care Associates's Online Review Report Card
Primary Eye Care Associates
4.5
Average Star Rating
583
Total Reviews
39
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Primary Eye Care Associates received 87.3% positive feedback, with patients praising Dr. Chander's knowledge, professionalism, and the friendly staff. However, 12.7% of the feedback was negative, primarily citing unprofessional behavior of the front desk and long wait times. Overall, the practice is appreciated for its quality care, yet it needs better customer service and efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Primary Eye Care Associates's Reviews
All associates from the front desk to those that do the test are very knowledgeable and polite
Reviewed On Facebook
Great service beautiful obedience everyone was so friendly ,although I felt that they were little pricey just have to be aware of your choices. but will continue to be a patient there.
Reviewed On Google
I HAVE NO WORDS TO EXPRESS MYSELF MY SATISFACTION WAS 100%!!!!!.NO WHERE ELSE YOUR VISION WILL BE EXAM THE WAY IS DONE IN THIS ESTABLISHMENT..
Reviewed On Google
The staff is very friendly from the receptionist to the doctor very knowledgable and explain everything so well that you can understand… I am going to definately be back!!!
Reviewed On Google
Staff takes care of you well and are good conversation while waiting
Reviewed On Google
D.r Chander is the best in the Chicagoland area. Location may not be ideal for some in the suburbs, but I don’t mind the drive. The staff is also very friendly and accommodating to all patients
Reviewed On Google
First time visiting. The staff are all amazing. Friendly, knowledgeable. Great attitude! Dr. Chander was great! I was very impressed and highly recommend this office!
Reviewed On Google
No one answers the phone!!!
Reviewed On Google
DO NOT COME HERE. I took my son back in September for his kindergarten vision test and the DR mentioned he needed glasses to “prevent” glaucoma. I was quoted almost $700 for the eye exam and glasses that only had blue light on the lenses. When I asked the assistant if he even needed them if it was just the blue light on the glasses she stuttered and said yes that he had a little bit of prescription even thought the DR said my son had 20/20 vision. They’re money hungry and are not there to help !!
Reviewed On Google
My 1st visit at Primary Eye Care Associates was Outstanding...Very clean environment....The staff gave Excellent Customer Service....I felt really Good I didn't have to get my eyes dilated because of the top of the line Equipment...All the exams was done thorough...The staff took their time and made sure I understood everything....I'm giving a special shout out to Dr. Steven Chandler.....Dana......Magaly.....Jennifer...Joseph...William...Thank You All for making me feel very comfortable...
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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