Rosin Eyecare - Chicago Midway's Online Review Report Card
Rosin Eyecare - Chicago Midway
4.7
Average Star Rating
207
Total Reviews
6
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Rosin Eyecare received 92.3% positive feedback, with patients praising the professionalism, friendly staff, and thorough eye exams. However, 7.7% of the feedback was negative, primarily citing disorganized administration, long wait times, and poor communication. Overall, the practice is appreciated for its quality care, yet it needs better time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Rosin Eyecare - Chicago Midway's Reviews
I’ve been going for several years and always received the best service even with the switch from Ossip to Rosin. However, my last visit so not so great. Everything was going well until it came to selecting my new glasses. The representative was rude and not helpful. Specifically, she stated I should write what she was saying down because she didn’t want to repeat. She seemed so rushed when it was only me and my daughter in the office. I’ve never had someone so rude when making a sale. Unfortunately, it may be time to find a new place that respects my dollar.
Reviewed On Google
I have been going to Rosens Midway for a few years and have always been satisfied, unfortunately it is getting more difficult to get to a human. I tried scheduling an appointment online but it wasn't working. Calling is a challenge also. Most of the time they're not available. I really like the staff and the doctors. I think they do a very thorough exam and I haven't had any problems with my prescriptions. My last visit I was told I was in need of cataract surgery possibly in both eyes. They recommended a doctor in Downers Grove and I made an appointment. Two days before my appointment I received a call from the doctors office telling me they don't accept my insurance for medical procedures, even tho she is in my insurance network. I tried calling Rosen for two days and I cant get to a human. I just wanted to get a recommendation for another doctor. So I picked another doctor in my insurance network for an appointment. I just want to get it done so I can see better. I am having second thoughts about going back to this office.
Reviewed On Google
I love the people that work here, efficient workers and great results, plus a great selection of frames! I was in and out for my eye exam and for my glasses pick-up. Want quick, excellent service? Go here!
Reviewed On Google
Great staff. Excellent job with my glasses
Reviewed On Google
I had a lovely experience! The staff was very patient and welcoming.
Reviewed On Google
Porsche helped me pick out glasses and we had a blast! She was so sweet and extremely helpful! The staff at this location is always so amazing!
Reviewed On Google
Took an hour to see the doctor, didn't want to give me my prescription when I didn't want to buy glasses there and tried to charge me for it. Illegal and immoral.
Reviewed On Google
Dawn was amazing and hospitable to me when I was having a contact lense emergency. I didn't have an appointment but she was kind and willing to work with me to solve my problem. Thank you for your help!!
Reviewed On Google
Great place! Nice eye doctors and very helpful office staff!
Reviewed On Google
Rosin Eyecare is very convenient for me to get to. Dr. Graves and all the staff were all very pleasant, as well as professional. Everyone made me feel welcome as a valued patient.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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