Solo Eye Care & Eyewear Gallery - Bridgeport's Online Review Report Card
Solo Eye Care & Eyewear Gallery - Bridgeport
4.9
Average Star Rating
190
Total Reviews
17
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
SoLo Eye Care received 96.3% positive feedback, with patients praising their professionalism, friendly staff, and thorough eye exams. However, 3.7% of the feedback was negative, primarily citing unfriendly behavior and poor bedside manners. Overall, they excel in customer service and patient care, yet communication improvements are needed.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Solo Eye Care & Eyewear Gallery - Bridgeport's Reviews
Friendly knowledgeable staff. Addressed all my concerns and made me feel comfortable.
Reviewed On Google
Dr.Kristina Koinoglou at the Printers Row location probably has the worst bedside manner I ever seen, I’m a nurse so that says a lot because I have worked with many providers in my career. She seemed around the same age so I thought we would connect in a sense? Sometimes older doctors are out of date but obviously great in what they do but I wanted a little change. However, her age showed and she seemed very unprofessional. Actually kind of back talked, had an attitude, and had the worst facial expressions when I talked about my symptoms. During the exam, my right eye wouldn’t focus so I couldn’t see the lines she wanted me to read. She got noticeably upset about it. Literally one of the reasons why I was there and as if I could help it?! Another time she threw her hands up in the air because I took the one tool away from my eye that I used to cover it because she didn’t say anything for a good minute so I thought I was done with that part, she could of at least communicated that and said “okay now give me one sec but keep that one eye covered”. But throwing up your hands because you were frustrated… I was very taken back to say the least. She fit me for some contacts and I took trials home, I didn’t even go back to let them know how they fit because of how unprofessional and unfriendly she was, didn’t even want to deal with her again. The contacts didn’t even fit correctly.. I can feel them move in my eye all the time. In addition, the staff at the front desk was also not great. Overall a terrible experience. Will not be going back.
Reviewed On Facebook
From the receptionist yet to death to the wonderful doctor I had and the lady who did the progressive lenses it was a great great experience I highly recommend them
Reviewed On Google
This office is amazing! The front desk and Drs are so nice and the office is very clean and modern.
Reviewed On Google
A repeat customer! For the second time I had a positive experience; minimal waiting time, available parking, pleasant and professional staff. I am also impressed by my provider, Dr. Piser. Her attentiveness and attention to detail resulted in my great experience. I will be returning!
Reviewed On Yelp
Thorough exam and friendly staff
Reviewed On Google
Dr piser is a wonderful doctor exams patient carefully and treats my issues professionally, referring me to specialist as needed and following up. My family have been a happy patients for many years.
Reviewed On Yelp
I contacted them on a Tuesday and was able to get an appointment the next day, the exam process and picking out new frames was a breeze and it only took about an hour
Reviewed On Google
Very nice and professional.
Reviewed On Google
Dr Kristina was really thorough in explaining what she found, and answered my questions patiently. Laura was super detail oriented when explaining the different aspects of lenses. I felt like all the staff had my best interests in mind and were taking the necessary time (vs trying to rush me through the process).
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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