Suncloud Health Outpatient Treatment Center's Online Review Report Card

I’m so grateful for my time in the PHP/IOP program. The program and dedicated staff truly saved my life. I can say I made some positive and permanent change in my life after being there for about 6 months. It’s been 1.5 years since I was discharged and I’m so grateful for the help I got. There really isn’t a price to getting better after trauma and severe mental illness. Paige, Dr Annan, and the rest of the staff were so wonderful.

Sun Cloud Health is an exceptional mental health care center that truly prioritizes families and community well-being. From the moment you step through their doors, you are welcomed into a warm and supportive environment where individuals and families alike are met with compassion, professionalism, and a deep understanding of mental health challenges. One of the standout aspects of Sun Cloud Health is their dedication to family-centered care. They recognize that mental health is not just an individual journey but one that affects and is affected by loved ones. Their programs are designed to include family members in the healing process, offering therapy sessions that strengthen relationships, improve communication, and foster resilience. Whether it’s parental support groups, couples counseling, or workshops for children and adolescents, they go the extra mile to ensure that every member of the family receives the support they need. Beyond their commitment to families, Sun cloud Health is deeply involved in the community. They offer outreach programs, educational seminars, and partnerships with local schools, businesses, and organizations to promote mental health awareness and early intervention. Their sliding-scale payment options and accessible care initiatives demonstrate a true commitment to making quality mental health services available to everyone, regardless of financial status. The staff at Sun Cloud Health is another reason this facility stands out. Their team of therapists, psychiatrists, and social workers are not only highly skilled but also genuinely invested in their patients’ well-being. They take the time to create individualized treatment plans, integrating evidence-based therapies with holistic approaches that address mind, body, and spirit. If you are seeking a mental health care facility that treats you like family and prioritizes both personal and community healing, Sun cloud Health is a place where you will find understanding, support, and hope. I highly recommend their services to anyone in need of compassionate and comprehensive mental health care.

I have known Dr Kim for over 10 years and can attest to her reputation, professionalism and experience. She is highly respected in the field and puts patient care first. The standard of care is set higher for others in the organization from her leadership.

I have referred a couple of my patients to SunCloud. One of my favorite things about SunCloud is that they treat the individual, not the disease. Also they treat co-occurring disorders and get to the underlying cause. The one thing my patients always talk about is the community that is built with other patients and the treatment team. I am going to continue to send my patients to SunCloud that need a higher level of care.

Dr Kim is an amazing doctor and an even better person. She is honest and caring and put her patients first all day every day.I have seen her and her husband pour their lives in to building SunCloud and I know she provides exceptional care.

I entered a PHP program at SunCloud for my anxiety and depression. I was really nervous at first because I just assumed it would be like what I saw in movies - people in white gowns mumbling about, running into one another. Turns out it was the complete opposite. The staff were so patient and funny, it was hard to have a bad day in such a comforting environment. SunCloud focuses on a community-based approach meaning patients were encouraged to check in with each other and openly discuss any hardships (only what they’re comfortable with, no one is forced to talk or share, ever). I was a little hesitant with this, but soon realized that healing the community was actually healing me. We gave to and took from one another in a way I can’t really explain. It was all so therapeutic and cathartic at the same time. SunCloud saved my life. They changed the fundamental way I approach life and deal with the difficult times. The mornings aren’t so dreadful anymore, and the unexpected, sudden changes in life are no longer so catastrophic.

I’ve had the opportunity to collaborate with SunCloud Health on several shared cases, and I can say they provide exceptional, comprehensive care. Their multidisciplinary approach offers clients a truly integrated treatment experience. SunCloud goes beyond symptom management to address the root causes of mental health and substance use issues. I’ve consistently seen patients benefit from their thoughtful, trauma-informed care and supportive environment. Communication with their team has always been professional, timely, and collaborative. They take continuity of care seriously, which makes a huge difference in long-term outcomes. I highly recommend SunCloud Health to anyone seeking a higher level of care.

A Life-Changing Experience I cannot say enough good things about my experience at SunCloud. From the moment I arrived, I felt truly seen, heard, and cared for. The staff—from therapists, psychiatrists and support team members—are compassionate, highly skilled, and deeply committed to each individual's healing journey. Group and individual sessions are both insightful and empowering, with a strong emphasis on evidence-based practices, and trauma-informed care. What stood out most was the sense of community and genuine connection. My time here helped me develop the tools I needed to manage my mental health. I wholeheartedly recommend this facility. It truly saved my life, and I will always be grateful.

I referred a family member to SunCloud because I have a friend who works there. My friend has talked about their philosophy, and I knew this was the place for my relative. He was at the Chicago location and our whole family couldn't be happier with his treatment. It was much better than we ever anticipated. He met weekly with his therapist and psychiatrist. He is a different person than he was when he went in a few months ago. He is happier and in a better place then he has been for the past few years. Please reach out to SunCloud if you have a family member or friend that in need of treatment. It really helped our family and I feel it can help yours too.

A friend of mine is currently in a program at SunCloud. I was worried about her prior to treatment. She was making a lot of choices that were hurting herself and those around her. She entered SunCloud a few months ago, and the changes I’ve already seen have made all the difference in the world. She has stopped drinking, attends weekly meetings, and is working on improving her relationship with her family. Thanks to all the people at SunCloud, I can now see that version of my friend I had a few years back. SunCloud saved my friend’s life and our friendship.