University Of Illinois Dermatology's Online Review Report Card
University Of Illinois Dermatology
3.2
Average Star Rating
17
Total Reviews
1
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
The dermatology practice received diverse feedback, with 52.9% positive reviews highlighting the staff's friendliness and positive attitude. However, 47.1% of the feedback was negative, primarily citing long wait times, communication issues, and billing errors. Overall, while the practice is appreciated for its pleasant environment, it needs better time management and improved patient communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of University Of Illinois Dermatology's Reviews
Waited two hours after my appointment time just to be seen
My appointment was at 9am to visit Dr Bain. I sat and waited for an hour and 15 minutes until my name was called. I proceed to the back room and waited another 45 minutes until her nurse entered and I asked her “Do you guys normally have patients waiting 2 hours” she proceeded to brush me off. Bain was very nice too btw during my appointment. I went to the pharmacy to pick up my medication and was not educated at all about medication. I asked the pharmacist is this a good ointment( I only asked her because we both have Melanin and the rest of the office is white) . She scrunched her face and proceeded to say that its for whatever Bain gave it to you for.
I just called to schedule an appointment and Ian took my call really cheerful guy I really appreciated his help mainly as im new to scheduling my own medical appointments and doing it with Ian made that scary feeling go away as he was really helpful and positive during the phone call I really really appreciate it!
I just called to make an appointment and they guy that answered sounded really happy and positive. I appreciated that a lot. I've gone there several times and haven't had any issues.
Don't waste your time and patience. Dr Huber and his assistant Victoria don't ordered my medicine and my condition worsen it. After calling too many times requesting an alternative I got fed up by them. I will look for better and more professional Dr. out there. It's so disappointing that I complained and I was told that there is what they have and if I don't like them. Move on!
Whatever you do, do not come to this clinic or hospital. They make you wait sometimes 6 months for an appointment. They are terrible people. If they make a mistake, they will gaslight you and refuse to correct their mistakes. Patient relations at this hospital will never get back to you. They will also refuse to give you info for their legal department. Then they defame you in their notes.
Visited the Dermatology department on 2/16/2023. Be aware that they have a parking issue and the garages fill up fast! I had an appointment at 10:30a and the parking was full by 10a. Street parking is challenging. Definitely make time for parking! As far as the office visit, the reception staff and nurse assistance was very friendly and polite. My only concern with this department was the lack of communication. I made an appointment with Dr. Roger Haber and confirmed with the staff but did not get to see Dr. Haber. Once brought back to be examined, I asked repeatedly during my visit if I was seeing him, and they didn't acknowledge me. I had done my research to see Dr. Haber and not anyone else. I would not recommend this office, especially if you are paying out of pocket or you have a high deductible. Confirm who will be seeing you before even paying the co-payment!!! During my visit, I was seen by a PA at first and then Dr. Paul Storrs. They confirmed my diagnosis based on the reports I had brought in but no other solutions. I was there to speak about inflammation in detail with Dr. Haber and unfortunately that conversation wasn't be accomplished. Dr. Storrs has yet to respond to an email from 2 weeks ago. He has not looked over my results from prior biopsies, which he requested. Hopefully this review helps someone else during the scheduling of an appointment. I would recommend Independent Dermatology clinics.
The dermatology pharmacy is in the dermatology office.
Good enviroment and suitable for students to persue their ambitions here
el buen trato a la gente
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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