Village Eyecare - South Loop's Online Review Report Card
Village Eyecare - South Loop
4.8
Average Star Rating
799
Total Reviews
28
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Village Eyecare received 96.4% positive feedback with patients praising the friendly staff, knowledgeable doctors, and excellent service. However, 3.6% of the feedback was negative, primarily citing high costs and miscommunication regarding insurance coverage. Overall, Village Eyecare delivers comprehensive care, yet it needs better pricing transparency.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Village Eyecare - South Loop's Reviews
The staff here is competent and personable and everyone inspires my confidence.
Reviewed On Google
Love the Village Eye Care in South Loop. I have been coming here nearly 10 years and the customer service has always been exceptionally pleasant. I highly recommend this location for eye care.
Reviewed On Google
I have been going to Village Eyecare since 2010. Dr Krista Mathson has taken great care of my eye health.
Reviewed On Google
Village Eyecare South Loop is an amazing place! Everyone I have interacted with has been professional, warm and extremely helpful. I was seen by Dr. Krista Mathson OD. She diagnosed my issues and provided me with a ton of helpful information and educated me about what is happening and how I can approach things now and in the future. She is excellent at what she does and is also a delightful person! I have found my eyecare home!
Reviewed On Google
The most amazing experience of customer service that I’ve experienced in a very long time
Reviewed On Google
Best Stellest glasses fitting!! Dr. Mathson and her team (Sehar, Mica, and Carlos) are the most patient and thorough eye team for my kids ever (pediatrics). This is after going to about 7 different locations. They offer the best service for Stellest glasses for myopia control. At other places they take one measurement for glasses, but here, they are so meticulous, to which I’m super grateful.
Reviewed On Google
Great team of people - from the doctors to the staff - everyone at Village South Loop was helpful and informative. I know that a lot of folks purchase from the online folks because of cost, but having an exam and then being able to go to the floor and try on frames and making sure that they fit correctly make the pricing work for me. We won't be going anywhere else! Thanks, Village Eyecare South Loop!
Reviewed On Google
Have gone to Village Eyecare for 5+ years now, and am always impressed with how they keep improving their tools and care. I'm always learning something new, and appreciate the continued care for my eye and vision health after having Lasik 7 years ago. Would recommend Village Eyecare to anyone looking for a vision checkup. Easy to schedule appointments, friendly staff, only good things to say.
Reviewed On Google
Always a great experience and I get a understanding of my overall eye health
Reviewed On Google
Dr. Krista Mathson is an excellent provider!
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
