Vio Med Spa's Online Review Report Card
4.9
Average Star Rating
116
Total Reviews
8
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
VIO Med Spa received 96.6% positive feedback, with patients praising the professionalism, knowledgeable staff, and welcoming environment. However, 3.4% of the feedback was negative, primarily citing billing issues, poor communication, and membership policy concerns. Overall, the practice provides excellent aesthetic care yet needs better communication and transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Vio Med Spa's Reviews
Edited : There was some misunderstanding with the front desk however they were very responsive and helpful! The injector was great, I’m very happy with the results!
Shannon is the absolute best! I have been seeing her for years and she always leaves my skin glowing and makes the best recommendations. Book with her ASAP!
The girls here are amazing!!!! I’m so glad I found this med spa :) I am new to town , and wanted to find somewhere good… that I can trust. Mahsa was so sweet and has such a good hand when it comes to injections! I’m excited to come back for other things ;) Thanks girls.
Today I had the Hydradermabrasion/ HydraFacial with Shannon. My skin feels so refreshed, glowing and moisturized! Shannon also took the time to give me a consultation for a skincare routine as well as a recommendation and information on IPL treatment to reduce the sun damage and brown spots from my skin. I highly recommend Shannon for facial and other treatments if you are looking to improve the tone, texture and health of your skin. She is professional, kind and caring.
Came in with a problem and they sorted it out quickly. Communication was excellent throughout. Great experience overall.
OBSESSED! I had an incredible experience from start to finish. The staff is beyond lovely and accommodating. They make you feel so comfortable and genuinely welcomed while remaining extremely professional. My injector was incredibly knowledgeable and completely transparent about costs. I never once felt pressured or upsold; all of her advice and guidance felt honest and truly in my best interest. I highly recommend this med spa and can’t wait for my next visit!
Wonderful! I loved everything about the spa from the minute I walked in. Hannah was so nice and welcoming and she also was very helpful with my Aspire account. Charles was amazing, knowledgeable and very helpful with ALL my questions, he was super patient, It was an amazing experience. I will continue to go there absolutely! Thank you Charles and Hannah! Top Notch! ** Definitely recommend **
I had an amazing facial experience today at VIO Spa. From the moment I walked in, the reception by Nefertiri was so welcoming and kind—it instantly made me feel comfortable and relaxed. My facial with esthetician Shannon was absolutely wonderful. She was knowledgeable, gentle, and truly attentive to my skin’s needs. The entire experience felt calming, luxurious, and personalized. My skin feels refreshed, glowing, and well cared for. I highly recommend VIO Spa and will definitely be returning!
I love this spa! It is located in River North Chicago. The staff is always welcoming and the spa itself is so nice. I’ve had multiple facials with Britney and have had a great experience each time. Definitely recommend!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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