Wicker Park Eye Center's Online Review Report Card
Wicker Park Eye Center
4.1
Average Star Rating
408
Total Reviews
28
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Wicker Park Eye Center received 76.6% positive feedback, with patients praising the professional staff and high-quality care. However, 23.4% of the feedback was negative, primarily citing poor time management, rude receptionists, and inefficient communication. Overall, the eye center offers excellent medical expertise, yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Wicker Park Eye Center's Reviews
I have been a patient of Dr. Tepper for over a decade. He has provided the best of care, not only in treating my eye condition, but counseling me on my nutritional health as well.
Reviewed On Google
Everything's great .just wish they had an app to make appointments or check visit summery
Reviewed On Google
Dr. Tepper is matter-of-fact and direct, and I have grown to have a sense of comfort and confidence in Wicker Park Eye Center. Staff is very laid-back and kind.
Reviewed On Google
Receptionist/front desk staff inaccurately told me Dr Shah is in network when she isn't. They only inform me 3 visits later that insurance isn't covering my visits, incorrectly saying it's because of a missing referral. In addition to charging me hundreds of dollars for giving me false information, my eye problem wasn't even properly treated. Dr Shah seems to be utilizing trial and error as her treatment approach, wasting time and money and visits and worsening symptoms. To make it even worse, they refused to acknowledge they made any sort of mistake. Terrible place. Zero accountability. Avoid.
Reviewed On Google
Muy buena atención
Reviewed On Google
I appreciate the team approach by the front office staff. I also appreciate that doctor shah and her staff were attentive and listened to the information I shared. They very incredibly thorough in their tests and screening. The equipment is the latest in tech. I also love that the Doppler is in house to test blood flow to the head. Bonus are dr tepper’s colorful paintings on the walls. Overall we are quite pleased with this office.
Reviewed On Google
Wicker Park Eye Center provided an excellent experience. The entire staff was polite, professional, and took the time to explain every step of the process. I felt well cared for and informed throughout my visit. Highly recommend for anyone looking for quality eye care
Reviewed On Google
This was my 1st visit and I was very impressed with the staff. Dr. Tepper was quite thorough in his explanation of my care and concerns.
Reviewed On Google
Thank you all so much for all your help and taking me late! I am a medical assistant and understand how frustrating late patients can be during a busy day, so I am very grateful that you were so kind and understanding with me during a time when I was having issues seeing, and as a result, had terrible time management.
Reviewed On Google
All the staff including the Dr were very professional and courteous. I love getting my annual test with them
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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