Rosecrance Crystal Lake's Online Review Report Card

Sam was awesome. She is professional and full of knowledge. I looked forward to her class to gain the help I needed.

One of the counselors there, Sam, is just the best

My experience with Rosecrance was honestly a very enjoyable and therapeutic reset for me mentally! I have been to several other inpatient facilities that didn’t impact me as much as the outpatient did at Rosecrance! My therapist Jiana has a great way of connecting with people and helping them to feel comfortable with their journey to recovery. The way the sessions were conducted made me want to be there instead of feeling like it was something I had to do which I feel is really important for someone seriously struggling to find peace in recovery! I would like to thank Jiana and everyone else at Rosecrance for handling things so positively during my time there!!

Sam was awesome! Iop and after care was always a highlight of my week. Group was great and I learned a lot!

This place will forever be part of me. They absolutely changed my outlook on life and the way I can see a doctor because it was the first time a doctor counselors nurses and staff fought hard and bothered to care so greatly about me and helped to save my life with no anterior motive but to see me succeed. I was a victim of a gruesome crime from people and the effects left me devestated ptsd i couldnt walk talk or remember anything past a second of seeing or reading it. I was told i was going to permanent homes and disability for life and id never recover so get comfy. and the malpractice was so demeaning and overdosed me greatly to make every dollar possible. Rosecrance was hope healers and love compassion and patience I'd never been given before. I still see them today. I went from the bottom 10% of worst cases they've delt with to the top 20 most recovered cases they had ever seen. This was told to me by the wises doctor brightwell who worked there still being in his 80s and even staying past his time he wanted to retire to keep treating me and some other special case patients. Thats a true hero. And I could never thank them enough or give them enough in return to show them how much appreciation I feel. Dr brightwell became a fan of my singing and really encouraged me and I now work with my manager who worked with stars on American idol and concerts world wide and much more to share than would fit here. I have God to thank also but I worked damn hard as well. And a team that all works together gets mad results done even when it seems there is no hope.

Don't waste your time trying to get help from these conartists. They are nothing but a joke and refuse to help my child based on asking her just a few questions. The worst human beings I have had the unpleasure of speaking to when I absolutely needed help and they couldn't be bothered to even do an assessment. What a joke.

Told the psychiatrist I was uncomfortable taking some medications and he just prescribed way too powerful medications anyways without discussion. If you want someone to push anti-anxiety and antipsychotic medication on you, this is the place. They'll prescribe it even if you ask them not to! To Dr. Vedak, when someone says they don't want to take anti-anxiety meds, don't prescribe them? I thought this was the basics?!? And to the Rosecrance team, when i said I was unhappy, they told me they would close my account without further discussion. This office does not care about people. Just read the negative reviews. You are a number and they will pump you through. Nice try with the cookie cutter responses to reviews though.

i've been going here for almost a year now. this place is really great including front desk and financial aid. everyone there is very helpful and kind. the therapist i see is irreplaceable. the bad reviews are super outdated and i knew i had to say something!

My experience with Rosecrance in Crystal Lake has been excellent. All of the staff I've dealt with have been pleasant and positive, which includes Samantha, Latesha, Gianna, and Tasha . Always smiling and welcoming. All of the group members, staff, and guest speakers have played a significant role in helping me stay on the right path to my recovery. Thank You, Sincerely!

They Helped me when i needed it. i was abusing Alcohol and Pot..