Elase Med Spa's Online Review Report Card

I don't usually do reviews, but Courtney was SO great. She was informative, compassionate, and eased my anxiety beyond belief. I'm a baby with needles! Cannot recommend this place enough. Thank you!!

I booked the Medical Grade Facial for $125. I’ve had facials before so I expected a luxury 60 minute relaxing, pampering treatment where my skin would be steamed, cleansed, exfoliated, extracted, moisturized, etc. in a cozy environment. The only luxurious thing about my experience was the waiting room decor. My aesthetician Siobhan was 10 minutes late to the appointment. She took me to a room with harsh fluorescent lights. It was like a nicely decorated dentist office. After discussing my skin, she immediately tried to upsell me $1,000+ in higher end treatments. She was nice but honestly didn’t seem too sure about how to actually help me. Because I had had a hydrafacial before, I agreed to do that more expensive treatment (a single hydrafacial which was $200+) but the machine they needed wasn’t available. She tried to get me to come a different day but I didn’t want to nor had the availability to. I asked what the facial I booked consisted of and she told me she would do a chemical peel on me. She also seemed annoyed with me after I wouldn’t be pressured into a more expensive treatment. I laid down on the table, she spent 20 seconds washing my face (no steam before hand, no dimming of the lights or anything relaxing. She did put music on but didn’t ask me for my preference.) After the face wash, I think she dermaplaned my skin. Then she applied 2 rounds of chemical peel via cotton pads and applied a retinol after that and that was it. She said she was done and I said “oh cool” but what I really meant was that I was thoroughly disappointed. I booked a facial specifically to be pampered and relaxed and instead got the exact opposite. They really put the “medical” in medical grade facial. It was as uncomfortable as a doctor visit. I don’t even think a chemical peel was the right treatment for me honestly. She also told me there’d only be a day of downtime but it’s been 3 days and my skin is still peeling. Wont be going back. Waste of my time and money.

Courtney is so great! She listens to what you need and helps educate you on all your options. She works with you to figure out the best solution for you. I’m so happy to have found her!

I had PRP done with Nicolette and I couldn’t be happier with my experience. Nicolette walked me through the entire procedure thoroughly, explaining each step and making sure I understood what to expect. She has such a calm and reassuring presence. Love the results! I recommend Nicolette for anyone considering PRP or any other injectable treatments!

If you have any concerns and questions, I recommend Courtney Murphy to be your person. She is just so knowledgeable, kind and if you new to things she will make sure to get you best service possible for you to look great without pushing. Free follow up visits are super helpful too. Also the place itself is very pretty, easy to park there. Super satisfied!

Great job!!

Courtney is amazing! I got lip filler with her and her work has built my confidence tremendously! She is such a sweet woman and is very knowledgeable! I would highly recommend her!!

according to the website, this spa does not provide services for people age 70 or older, so i obviously have to look elsewhere for a facial.

Courtney M. Was such a doll! From the minute I met with her she greeted me and made me feel welcomed! She was kind, energetic, and helped customize my treatment! She was very thorough in treatment and made the Botox experience wonderful! Highly recommend her!! Thank you Courtney!

I spent thousands of dollars on my cool sculpt treatment here and didn’t get any results at all, I expressed my concern to the manager and she just offered me more treatments with discount, when I did the consultation with them they said I will see the significant results in the suggested treatments which I did and after waisting my money and time I didn’t see any results, was very disappointed. Save your money and go somewhere else.