Advanced Fertility Center Of Chicago's Online Review Report Card

Dr. Debra Schell was amazing. She was very kind, patient, and easy to talk to. She took the time to listen to all my questions and concerns and made me feel comfortable throughout the appointment. I never felt rushed, and I really appreciated her compassionate and understanding approach. It was one of the best experiences I’ve had with a doctor. Highly recommend! 😊

Dr. Schell is kind, patient and has wonderful bedside manner. She takes the time to explain everything, so you are very informed.

I do not write this lightly as I know just how important choosing a clinic is on your fertility journey, but I feel the need to speak up after witnessing the less than ideal experience my friend had with Advanced Fertility Center of Chicago. I watched first hand as excitement and anticipation turned into disappointment and sadness as she went through the process here. In the beginning, she liked the doctor and team she met with and got her initial test results quickly. She was assured that the process could happen in a timely fashion and they would keep her informed through out the testing and preparation process. She purchased all the necessary supplies including expensive supplements. She also prepared for this financially by setting aside FSA money last year to be able to use towards this process. Spoiler alert: she was not able to use the FSA money as the clinic’s lack of professionalism led to the process extending outside of 2025 and into 2026. After the initial few days of communication with the clinic, they essentially ghosted her for weeks at a time. She would reach out for updates and they wouldn’t reply until she contacted them multiple times each time they ghosted her. After weeks of essentially no communication, she reached out to let them know that she would like the medical records and test results that they had already conducted as she was going to find a new clinic due to lack of communication. They STILL didn’t respond until she threatened legal action. The nurse manager apologized and asked to make the situation right in a believable, “caring” manner. My trusting friend decided to give them another chance with the stipulation of wanting to know what went wrong during the initial process and what would happen next so that she could be fully prepared to move forward. The nurse manager ghosted her AGAIN for over a week until she reached out and officially told them she was no longer going to work with them. The nurse manager still didn’t have the decency to respond as someone else replied to my friend’s message even though she was assured the nurse manager was looking into the process personally. When she wrote a review on the internet, someone replied asking if she would have a conversation with the nurse manager so that they could again, make the situation right. This would be the same nurse manager who already ghosted her. All of this to say, a fertility journey is not one taken lightly and is stressful enough in and of itself. You should have a caring team that you can trust to keep you informed throughout the process. No one should have to go through what she went through emotionally and financially in this situation. Protect yourself or your friends and choose a DIFFERENT clinic than Advanced Fertility Center of Chicago.

If you don’t know your ENTIRE family history and their medical records you are denied. My grandparents died before I was born so why would I know where they went to college??? Why is that needed for donating eggs? Also you NEED to go to college or you are denied. Why is that needed? And then the staff doesn’t get back to you either.

I have no idea how Debra Schell is a doctor or in the IVF field. No bedside manners, discouraging, poor follow-up with a very flat affect. When I think back to my IVF journey, unfortunately she comes to mind, leaving a very bitter taste. I hope she isn't allowed to ruin the experience for other women, there has to be a better on-boarding process when it comes to fertility physicians, not just someone with a degree. With the amount a negative reviews, I don't understand how she's still allowed to practice.

The clinic is a scam! Zero empathy from the doctors: Dra. Debra Schell & Dr. Eli Reshef They treat you as if they're treating you for free or doing you a favor. My experience with this clinic is the worst thing that's ever happened to me. It's an unscrupulous clinic! They only care about your money. They don't really care about you! Careful if you are looking for donor eggs or treatment with it. It suppose that the rates are very favorable because they offer good quality eggs (young people), but now, after I had 4 failed FET with donor eggs, I think it’s a fake and they lie you. They stole all our savings, and the most important: our hope!

The clinic is a scam!🤬 Zero empathy from the doctors! 👈🏼 They treat you as if they're treating you for free or doing you a favor. My experience with this clinic is the worst thing that's ever happened to me. 👎 It's an unscrupulous clinic! They only care about your money. They don't really care about you!👈🏼 They stole all our savings and the most important: our hope! 💔

Poor communication, rude staff, and lack of empathy—wouldn’t recommend.

AFCC is disappointing and awful to work with. They lack empathy, attention to detail, and don’t know what it means to be a patient-centered facility. Dr. Schell should be ashamed of herself and her nurses who have nothing but terrible attitudes and incompetence.

Both the staff and Dr. Schell are welcoming, personable, and friendly. The energy there is honestly great!