Advocate Good Samaritan Hospital: Kim Donna S Md's Online Review Report Card

My friend came home from good sam and could not move for four days. Later i believe he was infected (UTI) to prevent him from getting better at home. See jpeck.us on the internet, Item 13, paragraphs 21 to 31. You can use [Ctrl] +F and then enter "good sam"

Stay away from the breast center and the breast surgeon. They are incompetent, have no idea what they are doing and have extremely poor bedside manner. Any other breast center in the area is better than this place because of the terrible care provided. I would give zero stars if I could. Stay away!

My mom got transferred to Good Samaritan Hospital on September 2nd and upon arrival she was taken to the emergency room by the team and we were told she had Sepsis - an infection that has spread into the bloodstream. The following 8 days the Hospital treated my mom with broad antibiotics to get rid of the infection. She is being transferred to the Nursing home today where she will continue to heal and recover. This Hospital has provided excellent care for my mother and I appreciate all the medical professionals that work at Good Sam.

My mom died after the pacemaker procedure that we were told would save her. After my mom's Pacemaker procedure and overnight stay, the nurse booked a Medi-Car that I did not want without my permission. She said the Medi-Car would be billed to our insurance. It was not billed to our insurance, and Superior Ambulance is sending me the bill. When I try to get the medi-car bill resolved, I'm getting the runaround between Good Samaratin, Humana, and some 3rd party company. My mom died after this procedure, and I'm left alone with the Medi-Car bill that was forced on us.

If you are a woman on Medicare who has dense breast tissue, be aware that this hospital will cancel your doctor's order for ultrasound unless the hospital deems it "medically necessary" (e.g. you have a palpable lump or already have breast cancer). What your doctor thinks is inconsequential. And when they cancel the ultrasound order, that will make it difficult to schedule a call back w/their financial counselor which they require before they'll let you set up the test as out-of-pocket. In other words, your ability to get early detection for breast cancer here is nearly impossible if you're a woman on Medicare or even Medicare Advantage.

I'm going to share my personal nightmare here because I think I can help you if you've got someone close to you who ends up here or really any of today's corporate hospitals at the end of their journey. A couple of years earlier, my father, a former University of Chicago cardiology professor, had a minor stroke which left him somewhat disoriented. Confused and unsupervised, he fell and hit his head in this hospital resulting in a much more serious stroke. They didn't find him until the next morning, hours after he hit his head. Although this is buried somewhere in his records, we had to relive that nightmare over and over because nobody reviews records which long ago stopped being paper files and now are billing-oriented Epic software. You must be the one to brief each new shift, each specialist, the important and pertinent medical and social background if you want the patient to have their best chance. January, he came in through emergency with aspiration pneumonia which had turned into septic shock. From his second stroke he had recovered in many ways but not his ability to swallow properly. The physicians, nurse practitioners, and nurses in CCU were incredibly good, they saved his life. It was nothing short of miraculous, but it did require good quick relevant summary of his medical history and condition, to even glance at his records they referred to as "taking a deep dive." Below the level of nurse, there's a gatekeeping worker who treats patients' family like invading enemies, I know prison guards who treat felons with more respect. I saw her make family weep who were already fragile because a loved one was in CCU. A true bully, defended by the nurses who say, "she has to be that way, lots of people come in here angry." Clearly there's a problem understanding cause and effect as opposed to just correlation. But they did save his life...against all odds he was up and talking. Then, he crashed again, an internal bleed resulted in hemorrhagic shock, and they saved his life again, sort of. He ended up in a state where he was technically alive, but not conscious, and how much of his humanity that was left, unknown and highly questionable. So, all of a sudden a prevaricating nurse practitioner with a silent physician in tow, neither of whom I had previously met, tells me his ability to swallow is impaired so he could easily die from aspiration but there was no chance of sensorium (mental) recovery this time so it was time for hospice care. She made it clear that the best choice was in-house hospice and if it was okay with me, they would transfer him upstairs. She said I could talk to her if I had any questions. Then, she apparently called the social worker on duty, the so called "care manager," and told her to get my father out of the hospital, called in an outside hospice. When the social worker from the independent hospice showed up to talk about transferring him out, I balked because of the aspiration risk which the social worker agreed would be a possibility. The "care manager" showed up only once I demanded to talk to someone and said the nurse practitioner ordered the transfer out with my approval. The NP refused to come back and talk to us, and I refused to allow them to kick him out, and then he got transferred upstairs to a recovery unit where nobody talked to us for days. By now there were three sons from three different marriages taking shifts along with spouses, but it still took days to realize to talk to any physicians we had to ambush them at the crack of dawn. They had differing opinions, and saw the situation from different specialties, but his recovery was mostly surprising to all. Against all odds, he was coming back, sort of. Enough that he was deemed competent to make his own decisions about his treatment. He made some bad decisions, the worst being that he kept opting for all sorts of treatment, while the social workers were trying daily to kick him out. His treatment was covered about 80% by Medicare, but we had lapsed on his BC/BS supplemental thinking that Medicaid would have kicked in, but mistakes were made there too. The social workers avoided talking to us in person instead opting to repeatedly call and threaten the least educated, least fluent in English stepson at work where he wasn't allowed to take phone calls. They confounded the three of us, even though there was an age difference of 30 years My wife thought it was racist (we are all brown) but I think it was just that no one reads records. Those below the level of nurse were completely disrespectful, refused to call him Dr. de Silva, some called him ma'am, buddy, or butchering his first name. In the end he was transferred out to a rehab facility that didn't know how to handle a gastric feeding tube where he choked and died.

Wow, this hospital is something else. They do not even seem concerned for patients at all. First of all we were referred to get an X ray from my new daughters doctor. I called scheduled an X ray for my daughter. I was advised 2pm come in at 145pm. We got there at 139pm. Then, said " you were supposed to be here at 1:15 for a 130. We arrived at 1:39pm. I said no, I know what she specifically, I said this is my daughter? She said " I need to reschedule" I said " when was this ? " She said they emailed me? I looked back at all my email and nothing. When I left I said that if they email they should pick up the phone to notify with a follow up. This is very important appt . They had no concern at all. I decided to schedule my daughter at Rush. Considering if this is how this begins. With no concern for my daughters well being. If something is wrong with my daughter I would like a hospital that would actually care for my daughter and take care of her. Not disregard and just oh well??? This is probably the worst medical facility I have been too. This is true and honest. Go to another hospital for your families medical issues. I called Rush and they guided me and gave me a a new location for my daughters x ray.

I went to the ER today for suspected mono. Everyone was so nice: front desk staff, my nurse, and the doctor! I was in and out in about 2.5 hours. I did go on the Sunday morning of mother's day so it was likely less busy because of that as well. Nonetheless, very happy with the care of the ER staff!! Would recommend!!

Been here mental illness great staff understanding nice great hospital been going here since little kid

Filthy , disgusting Hospital, CNA refused to give me my vitals numbers, Most Nurses were RUDE AND AGGRESSIVE, Weren't consistent with discharge and made us wait 2.5 hours after they said they were to discharge. Had transportation from a god child who lives in Indiana and had to pick up her child from school. Nurse appeared to move so slow to impede the timely manner of discharge as planned. Wouldn't send a Dog there! Never will go there again! Beware! My opinion only...but please be advised!