Tre Medical Ltd's Online Review Report Card

I am 3 weeks away from having my second child and have been with Tre Medical for both pregnancies. I’ve had a positive experience with all of the doctors there. They are all very supportive and extremely knowledgeable. Highly recommend.

I just left my 20-week appointment, which should have been a happy occasion, but Dr Weldon (first and last time working with her) came in after my ultrasound ready to fight (for whatever reason… I had never spoken a word to her prior). She trivialized both of my questions and shamed me and my partner for deciding not to do his genetic testing (it was only going to be an expensive test to learn whether or not my child could be a carrier of something—and they highly likely would not). I’m shocked and disappointed with her lack of decorum. I felt treated like cattle for the time I was with her. I and all other women deserve better.

Truly exceptional doctors and staff who are always kind, competent and responsive to calls and questions. It's also easy to make appointments, which is not always the case at many other offices. They provided me wonderful care during both of my pregnancies. I highly recommend this practice!

Great team, great staff! Thanks you so much for your hard work and care. I was delivering my baby with Dr. Kim, she was very supportive. I had wonderful experience with my first labor.

These four FEMALE providers are THE BEST! They delivered my son 10 weeks ago. They were great my entire pregnancy, during delivery, and extremely support during the time my son was in the NICU. I’ve been to almost a dozen OBGYNs in my life and I found my home OBGYN! Photo is of said 10 week old they delivered ❤️

Rude & unprofessional.

All the physicians were great! Great experience for my first pregnancy. The staff was super friendly and It was very easy to make appointments.

I recommend these doctors because they took care of me during my whole pregnancy and delivery and did everything to keep me and my baby safe.

The office staff, and medical staff are friendly people. Despite this, things made me uncomfortable so I switched to a different doctor. 10th week of pregnancy your embryo becomes a fetus. I mentioned to Dr. Kim that I found that exciting, and she wasn't sure what I was talking about. Said she thought that wasn't maybe until 12 or 13 weeks. I wasn't going to argue, I just smiled and nodded... But I'd be lying if I didn't say that it made me uncomfortable she didn't just know that off the top of her head. I have PPO insurance, and found this doctor on my insurance website. I purposely sought a doctor from my insurance website in the hopes that the process of getting everything covered would go smoother that way. I was wrong. I was at a point in my pregnancy where it was time to get a genetic test done. This test requires pre-authorization from my insurance. Normally the doctor's office would take care of that. This office said that "they don't really deal with that". that I would have to go through the lab that does the tests for prior authorization with my insurance, not them. I contacted the lab, and scanned and faxed all the information they asked for to start the process of prior authorization as this doctor's office had told me to do. Otherwise they told me it would "only" be around $350 out of pocket. No thanks. That's why I have insurance. The lab sent me an email within a day saying that my prior authorization had been resolved. A week went by, and I heard nothing else so I gave them a call. Nobody had any idea what I was talking about, and the very lady who emailed me saying she resolved the issue did not realize she was the one who emailed me.... Yes you read that right.. she was that confused. These people were pretty lazy. Anyway there is more, like I was put on hold multiple times for simple questions such as "fine, how much would it cost if I just went in, and got the test, and paid for it without worrying about insurance" because I was that sick of dealing with all the phone calls and being put on hold excetera excetera being transferred excetera excetera.... they did not know the cost of their own test, and had to put me on hold again. they also informed me at some point that they don't actually deal with my insurance. That I have the one type of insurance that requires the doctor's office do the prior authorization. it would have been really nice if the doctor's office had already known that before sending me on a wild-goose chase with the lab, who never got back to me. So I called the doctor's office back yet again, to yet again ask them to start prior authorization so I could go get the test already! they once again trief to redirect me back to the lab!! So I told them no, the lab said the doctor's office has to do prior authorization for my insurance (UHC), that it's the one type of insurance the lab doesn't deal with. I said if the lab says they're not going to do the prior authorization because you guys do it, and you guys are telling me that you're not going to do authorization cuz the lab does it... Then who will do my prior authorization for me? Nobody? So then the staff member said ok, in that case I'm going to have to put you over to the nurse. I told her I don't need the nurse, this is a billing question not a medical question, and she told me that the nurse is who handles that... What the........ So the nurse picks the phone up and tries to tell me that the lab needs to do the prior authorization. I once again insisted that she would actually have to do the prior authorization cuz the lab specifically told me that United health insurance is the one insurance that they don't do prior authorization for and that the doctor's office has to do it. so then she said okay well then that means I have to call them and let them know. .... In other words, it would have been really nice if they had already known which insurance they work with, and which insurance they don't work with. it seems like they just didn't want the extra work, and therefore I was put through a three ring circus of phone calls, and being on hold, and extra stress for a week simply because their office had no idea what they were doing. This office might want to consider hiring someone who "deals with that stuff" so at the very least they can remember what insurance THEY have to work with, for the convenience of their patients. the nurse told me that she would have to be the one to make a phone call or two to see what's going on. so I then asked her, "okay does this mean that you are going to start the process for prior authorization then?" She seemed a little annoyed by that question, and responded that she had a few things to do first, but that once she was able to get to it she would. Yep yep! I decided there was no way I wasn't going to switch to a different doctors office. Now I'm just waiting to see how long it takes them to transfer my records over to my new doctor....

Staff here have been good to me, especially Dr. Balash, but there is one nurse who has been rude to me every time I have to talk to her for over the phone questions. Decided I had had enough so I chose to go somewhere else.