Northwest Oncology-Hematology's Online Review Report Card

I’m seeing that a few others that had a problem with Dr. Xu. Not the best Dr.

Dr. Xu and staff were excellent. Great bed side manners, very friendly, thorough and intelligent. She made sure all of my questions and concerns were addressed, given how busy they must be.

Had a great experience with Doctor Pandey and they did a perfect job with bloodwork.

I have had the best care in the world here at northwestern hospital since back in the day. This hospital is keeping me cancer free because I am a high Risk cancer patient. Northwestern makes sure I have all my exams 1/2 year at the time. I have the best special her name is Soring Piateck she is so sweet very kind Best hospital

Dr. Xu is very thorough and reassuring. I'm glad I'm under her care.

Dr Xu, On December 30 you sent my sister Judy to the emergency room at alexian Brothers., or amita care as it is known now. She ended up waiting there amongst many covid patients for 12 hours. I don't know what you were doing that day but I think you could have met her there. She was having such a hard time walking and talking and couldn't even go to the bathroom by herself. And the hospital wanted her family to leave her there by herself. You new the condition she was in. After 12 hours , she was in intensive care and was strapped to a bed because she was having rages because of the medicine you prescribed to her. She died 9 days later.

On October 6th, 2014 I walked into Northwest Oncology and met with Dr. Bruce Bank. He diagnosed with Stage 4 Breast Cancer that metastasized to the bone and stated that there is no known cure for bone cancer, but there is hope to slow it and when I asked him if I was going to die, he told me that he wasn't preparing me for a casket. In the days that followed i sat down with a friend of a friend who was battling Breast Cancer as well and asked her how do I pick a doctor, her response, "Find someone who is capable of making you believe you are capable of living because you will die with them." Ultimately I would meet with another oncologist at a top rated hospital to get the second opinion just to put my mind at ease and the treatment method came back as the same. I decided to stay with Northwest Oncology for treatment because my Oncologist and his staff made me believe that I was capable of living with cancer, which is ultimately what I am doing because there is no known cure. To my Oncologist, I'm not just a number, I am a person and I matter. Most people dread going to the oncologist, I love it because while these people see the worst of the worst, they smile at you, remember your name and they treat you like your human. When things don't feel right, they take me serious and their goal is to keep you living as long as possible. I can be honest with my Oncologist knowing that he won't make me feel like it's nothing. Everything I say is heard and it's amazing to know that no matter what happens, he's always got my back. This being said, a year ago I could barely walk and my family, friends, and employer were afraid of losing me. A year later, I'm walking normally, living in my dream home that I purchased a day before I hit 8 months of diagnosis and LIVING with cancer. Cancer tried to stop me, but thanks to Dr. Bruce Bank and his amazing team, we've found the solutions to the problems that have made living with cancer easier. Lastly, there is also this misconception about where you get treated and that some locations aren't as good as others. I'm here to put that to rest with Northwest Oncology. While it's Northwest Oncology, don't let the name fool you, the Oncologists communicate with multiple hospitals. For example: my Oncologist communicates with Oncologists from Loyola, to Northwestern, to UIC, etc. The Oncologists at Northwest Oncology are constantly looking for new treatments to help their patients. I've never seen a group of doctors so motivated to help their patients live than I have here. These Doctors are always going to conferences, learning about new drugs, speaking with companies that create the drugs needed for cancer patients. They are always keeping an eye out for studies that may better assist patients. So please remember that you can't judge a book simply by it's name because if you do, you may be missing the best part of what is in the pages.