John Ortega's Online Review Report Card
4.1
Average Star Rating
181
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Ortega received 80.7% positive feedback, with patients praising his professionalism, knowledge, and compassionate care. However, 19.3% of the feedback was negative, primarily citing long wait times, dismissive behavior, and poor communication. Overall, Dr. Ortega is appreciated for his expertise but could improve time management and patient communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of John Ortega's Reviews
Excellent ENT. Very thorough and compassionate doctor.
Nice enough doctor and seems very caring but the office does not respect appointment times. Last week I sat for a full 60 minutes after I was checked in the exam room. Today I sat in the waiting room for 30 minutes after my scheduled appointment time before I walked out.
Dr. Ortega was two hours late, and his bedside manner was abysmal. He did not apologize for being late, and he was dismissive and inattentive. I saw him to address significant nasal breathing difficulty and he didn't even do a proper exam (as is protocol). To examine my nasal passages (ENTs are supposed to use an endoscope which they have on hand at the office!), he looked up my nostrils with his NAKED EYE and concluded that nothing was wrong/the only thing he could see was a 'slight' septal deviation. He could not have been more wrong (I saw a different ENT months later because I didn't trust Dr. Ortega's judgment, and, after undergoing a nasal endoscopy, found out that not only was my septum severely deviated, but I had other diagnosable nasal issues and required surgery). He's grossly negligent and I would not recommend him to anyone. Absolutely appalling.
Dr. Ortega is very kind and very thorough at my visits. I trust him completely.
Very patient and kind and listens!
The Doctor was on time and he was very thoughtful
Thanks, Doctor Ortega! You did a great job in my ears! I really appreciate it!
I highly recommend Dr. Ortega. He’s very kind and listens to my concerns. I don’t feel rushed
Excellent doctor, listens & answers all questions.
Dr. Ortega and his staff make you feel very comfortable. Everything is explained to you so you can understand why he may want to do a certain test. I would definitely recommend him to friend’s and family.
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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