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Excellent service, the receptionists are very friendly and very attentive. I am happy with the service.

I didn't initially intend to write this review, but I had a conversation with a nurse at the Rogers Park branch earlier today that stuck with me. The Rogers Park branch is so much nicer than the Evanston branch. When I used to go to Evanston, there were a few girls that avoided eye contact and basically just talked to each other about their dating life. They looked almost annoyed to see patients there. My doctor used to come to this location once a week after my prior doctor moved to a suburban branch. I loved both doctors so I dealt with the nursing staff. I'm realizing that even though the Rogers Park location isn't in the greatest neighborhood and the Evanston one is safer to get to, I prefer the Rogers Park branch. Everybody in there is just really nice. You get a weird vibe from the Evanston one. I stopped going here once my doctor exclusively moved to Rogers Park, and it hit me that I'm happier here. I do hope Evanston gets it together. The vibe in there reminds me of Cermak Fresh Market. Black people who have been there know EXACTLY what I'm talking about.

I didn't initially intend to write this review, but I had a conversation with a nurse at the Rogers Park branch earlier today that stuck with me. The Rogers Park branch is so much nicer than the Evanston branch. When I used to go to Evanston, there were a few girls that avoided eye contact and basically just talked to each other about their dating life. They looked almost annoyed to see patients there. My doctor used to come to this location once a week after my prior doctor moved to a suburban branch. I loved both doctors so I dealt with the nursing staff. I'm realizing that even though the Rogers Park location isn't in the greatest neighborhood and the Evanston one is safer to get to, I prefer the Rogers Park branch. Everybody in there is just really nice. You get a weird vibe from the Evanston one. I stopped going here once my doctor exclusively moved to Rogers Park, and it hit me that I'm happier here. I do hope Evanston gets it together. The vibe in there reminds me of Cermak Fresh Market. Black people who have been there know EXACTLY what I'm talking about.

Worse experience with Dr.Lisa, she does not have good behavior with her patients.She knows nothing about medical ethics and insults his patients. I do not recommend this doctor to anyone.

Tbh I wouldn’t even put a star if I didn’t have to. DO NOT GO HERE!! So many problems!! For one, they never answer the phone. And they take forever to respond to u on mychart. I’m talking weeks without communication on their end. Second, the OBGYN Dr. Oldham specifically, is sooooo rude and unprofessional!! I’m 23 and have issues with confrontation but this lady has said some awful things to me, that had NOTHING to do with gynecology. I went to her for my BC injection and the appointment that was supposed to be 15-20 minutes long was an hour long and full of her opinion on my mental health issues. Told me I chose to have the issues I have, told me I’m the reason my therapist dropped me, said I lied about having a seizure after surgery and “wasted medication”, lied about talking to my neurologist, told me I don’t try hard enough to get better mentally, and before she told me I needed to be on Lupron for my severe endometriosis and adenomyosis even tho at first I said I didn’t want to be on it due to side effects, then contradicted herself by telling me “just because u have endo doesn’t mean u have to be on Lupron u chose to be on it” which is a bold face LIE!! Then she proceeded to tell me my medical list is too long and basically blamed me for it even tho it’s the doctors who write down the diagnosis. Also she referred me to Dr. Victoria Erhardt and I was under the assumption she was going to be my new psychiatrist. When I first got in there, she straight up says “so why are u seeing me?” I was so confused. And she basically did a very intense evaluation on me asking me details about my trauma and mental health history just to end the appointment with “oh u can go back to ur old psychiatrist” even tho I said I’m no longer seeing him for a reason. Just dismissed me and wasted my time I wouldn’t have met with her if I knew she wasn’t trying to take me on as a patient. Awful service and this place SUCKS!! They talk shit about patients amongst each other and have no respect for the patients either

Dr Khalid is excellent and very kind.

Eh esperado siempre 40 min después de mi hora de cita para que mis hijos sean atendidos, la penúltima vez estuve esperando por 1 hora 40 minutos,la última vez me salí con mis dos hijos a los 40 minutos de estar esperado en un cuarto de 3 x 3 sin aire con un niño de 7 y otro de 3 años uno de ellos con autismo,no eh esperado ser la primera ni especial,pero si que sean considerados.

Very very disappointed I’ve never had a bad experience until now well I’ve had bad experiences before but they were minor issues. But this one was by far the worse. I wasted my time. My appointment was at 3pm today and I called to let them know I’ll be late by 12-15 minutes they said that’s fine. So I arrive at 3:15 and I was NOT attended instead the front receptionist called my therapist his name is Luiz he said to wait until 3:30 for another patient that was going to come in AT and I will repeat AT 3:30 there was plenty of time to just let me in and take care of my appointment but No that’s not the case and I am frustrated and annoyed. Not only that the front receptionist did wait after 3:30 patient never showed up for their appointment so she went ahead and told me to go downstairs to wait for him to call me in and I ran down I was patient cool…. Next thing you know mind you I was NOT INFORMED!!! Luiz opens the door he sees me but he opens the door wide open and I was ready to go in unfortunately the patient who was late arrived around 3:47 17 MINUTES LATEEEEEE!!! Not only that he just walked in like nothing so not only did I feel disrespected but that really made me feel down and I don’t appreciate something like that. I don’t appreciate my time being wasted waiting for almost close to an hour for me to be disregarded. So he closes the door… I’m frustrated I’m mad I go upstairs and explain what just happened because I waited there for him to call me in …. She’s finding out what is going on and she tells me “ I think the patient came in , the other lady that attended you probably didn’t let you know that the patient called luiz to let him know that he was on his way” I’m like ?????? Why didn’t she just come down to inform me instead of my time being wasted. So she’s looking up everything and then she goes “yeah I think we would have to reschedule” mind you I was boiling up with anger inside …. So she was looking for a different day blah blah so the previous staff that was at the reception attending me first decides to tell me late really late saying “oh the patient did end up calling luiz that he was on his way by the way just wanted to let you know” my response was “oh” but in my head I was saying “wow you’re just telling me after I just found out already by the other staff that’s pretty crazy” who goes to their lunch and not inform me before hand :/ like don’t work here if you have that poor of a communication period. Fix your reception staff. Small bright side is I did end up having my appointment rescheduled for tomorrow at 2pm but either way my time was wasted so I hope it doesn’t happen again lol.

The worst place you can go to honestly i wouldn’t recommend to nobody. No doctor I’ve seen were helpful, they lack customer service skills, nobody wants to work, you can NEVER get in contact with them the call center had to call over 4 times etc. it’s been a week since my appointment and still not able to get my medication due to my doctor who wanted to argue about a vaccine more than anything but couldn’t send my prescription out that i need to take everyday. Overall horrible experience and I’m switching providers as soon as possible.!

This Evanston area few nurses and receptionist especially females are really rude and in attitude always think like queens of somewhere…. I have noticed this so many times and I am a US army veteran and I come here with my family and do not expect this behavior from them. If they do not know how to humble and understand patients perspective they should not work Bcz people like who are real men from army doesn’t behave like there boyfriends and husband who will run behind them like dogs moving their tails