The Radiant Smile's Online Review Report Card

I had very good experince.

I needed a deep clean that wasn’t covered by my insurance. The office took extra pictures of my mouth to send an insurance appeal to try and get some money back for me, which I didn’t know was possible. I felt like they advocated for me and did a good job on the cleaning.

I needed a long-overdue exam and teeth cleaning, but I didn’t want a lecture or finger-wagging. The folks at Radiant Smile—especially Dr. Xheni Basko—were professional, knowledgeable, and kind. I couldn’t recommend them more highly!

New patient appointment. My hygienist Christina was both friendly and FAST. Took a whole series x rays. Dr Chabo is a recent dental school graduate and did a fantastic job. Highly recommend and I will be a returning client.

Dr. Chen is an exceptional dentist who is always professional & knowledgeable & genuinely caring , I always felt confident that I'm receiving the highest quality treatment & honest recommendation. The front desk team has always been wonderful, friendly & always willing to help with scheduling, insurance information & answering any questions I may have. Recently I experienced a dental emergency & was in significant pain, although i ended up needing a root canal, I felt relieved knowing that I was in such capable hands. The treatment was handled promptly & I was able to leave the office out of pain the very same day. After 7 years as a patient, I can honestly say that the level of care ,compassion & professionalism provided by Dr. Chen & his staff has been exceptional. I'm truly thankful for everything they have done for me & would highly recommend The Radiant Smile to everyone looking for exceptional care.

I had a wonderful experience at Radiant Smile! The entire team is extremely professional, friendly, and welcoming. They truly care about their patients and go above and beyond to make sure you feel comfortable and well taken care of throughout your visit. Everyone is kind, knowledgeable, and takes the time to answer any questions you may have. The level of customer care is outstanding, and it’s clear that they genuinely value their patients. I always feel confident that I’m receiving the best care possible. I highly recommend Radiant Smile to anyone looking for a dental office that is professional, caring, and dedicated to its patients. I’ll definitely be coming here for all my future dental care!

First time I went over a month ago wasn't contacted after about a follow up. I scheduled an appointment with another dentist now they won't send my x-rays to the new dentist because the dentist isnt in on Fridays. Why isn't the dentist in the office on Friday. Had a horrible experience since the first contact. I will never come back and tell others of my experience.

I’m really disappointed because I genuinely wanted to have a good experience here, but unfortunately that wasn’t the case. I waited more than an hour before seeing the doctor. The office seemed extremely busy, and it appeared that the doctor did not have assistance during my cleaning. As a result, I left the appointment with a bleeding lip caused by the suction tool. The entire visit felt rushed, and the cleaning was so painful that I started to cry. I’ve been going to the dentist for years and have never cried during an appointment before. The front desk staff was very kind and professional, which I appreciated. However, due to my experience, I will not be returning.

Excellent, quality care with concern over patient needs. Very pleased with my experience.

You’ll be in good hands with Dr. Basko and all of the hygienists and staff at the Radiant Smile. We’ve been coming here for about a decade, for regular cleanings as well as crowns and my husband’s Invisalign. This team is very experienced and efficient—kudos!