Duly Health And Care - Glen Ellyn Immediate Care Center's Online Review Report Card
Duly Health And Care - Glen Ellyn Immediate Care Center
2.3
Average Star Rating
582
Total Reviews
160
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Duly Health and Care received 34.0% positive feedback, with patients appreciating the friendly staff and professionalism of certain doctors. However, 66.0% of the feedback was negative, primarily citing poor customer service, long wait times, and billing issues. Overall, the practice is noted for caring doctors, yet it needs better administrative processes and more responsive communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Duly Health And Care - Glen Ellyn Immediate Care Center's Reviews
A shout-out to the PA, Josh O Kroshe. Super pleasant, informative & efficient. Give that guy a promotion! Overall, I continue to have great experiences with this location!
Reviewed On Google
Incorrectly filled out my visit summary Staff was helpful for care but administrative oversight of the records is disheartening
Reviewed On Google
Quick, smart, compassionate
Reviewed On Google
Needed a Covid confirmation and treatment...The Duly Emergency Care team was super, fast, efficient and friendly as always. Results in no time, and on my way to getting better. Always feel I'm in good hands there.
Reviewed On Google
Fantastic immediate care facility, highly recommend it.
Reviewed On Google
Had 1:30 appt only waited a few minute The nurses and Dr were professional and very nice , also had X-ray the tech was also very nice and considerate
Reviewed On Google
We arrived at 11:15 for our 11:20 appointment . We were told it’s a 2 hour wait. So we left without being seen. In the past we had great experiences. Disappointing.
Reviewed On Google
Thorough and professional. A helpful and pleasant group of care givers.
Reviewed On Google
Excelente servicio y me solucionaron mi malestar
Reviewed On Google
I have had pain in my ankle for 2 days. I decided to go to the Duly urgent care facility. They were able to see me today. We had very little wait time and offered very useful advice.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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