Illinois Sw Orthopedics's Online Review Report Card
Illinois Sw Orthopedics
1
Average Star Rating
2
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Sentiment Analysis
Illinois Sw Orthopedics does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Illinois Sw Orthopedics's Reviews
Appointment at 8am still waiting in the room employee hiding in another room just texting away shouldn't take 1hr 40min and counting
The majority of the staff here was great, but DO NOT PAY YOUR BILL RIGHT AWAY and be SURE to double check their work. The office submitted our bill to the completely wrong insurance company, but we didn't realize it. So we paid the balance (almost $300) only to realize the mistake. Once it was corrected, we should have only paid $100. It's been two months and we STILL don't have the refund and apparently it's going to be another month until we do. And now our refund is only $70 because they put the money owed to us toward some other treatment, without asking how we would like to pay (i.e. we have an FSA and could have used that.). Their repeated response has been a shrug of the shoulders and saying, "That's our policy." Terrible TERRIBLE customer service, especially since this was not in any way our mistake.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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