Raza M. Khan's Online Review Report Card

Very disappointed with the whole clinic. Doctor won’t call because he thinks he does not need to. Staff lost CD with health info. I stopped by to pay copay and the staff said wait in your car in the middle of winter. Didn’t ask for my name or telephone number so she can get back to me when it’s my turn. I waited and no one called me. Doesn’t care. Poor customer service.

Dr. Khan is my hero. I was lucky enough to have him as my surgeon, whose steady hands on robotic prostatectomy saved me in 2010 during my stay in Chicago. I have been prostate cancer-free since. Thank you, Dr Khan.

I didn't see him in person, but had to call in for help. He was actually mean to me. Follow up the next day with the office was even worse. They were short, unhelpful and didn't call back as promised. Just not acceptible

Poor communication with patients and even worse pre-op preparation. A family member of mine was opened up and on the table for a kidney stone removal when this doctor "discovered" that his nephrostomy instruments were too short my 10 cm. This family member had provided Dr. Khan with a complete CT file on CD where the challenges of adipose tissue could have been anticipated. Instead, they had to abort the procedure and send her home.

This man is an absolute butcher. I almost died getting a biopsy from him. I had find another urologist. The only thing worse than his bedside manners and subpar medical knowledge is his incompetent staff. He is impossible to reach and his staff is rude and disorganized. They mock patients with accents, never return calls, mess up instructions, and have no idea what is going on.

My whole experience with this practise was terrible.

My entire experience with UroPartners and Dr. Khan has been terrible. I came in initially, referred by Dr. Giron with urinary issues that suggested BPH. Dr. Khan did laser surgery. From first follow up visit it became clear that the surgery did not go as expected. Healing was slower than advised. A 30 day post surgery period became 5 months. The office failed to respond to Rx order for mail order and I was forced to use local pharmacy, tripling the costs of my meds. Calls to Dr. Khan were not returned in a timely manner if at all. A process of leaving messages for medical assistants ended in "answers" coming back that did not match "questions." I was last told by Dr. Khan on my last visit to let current Rx run out and that he would not need to see me for a year, but that I would never ejaculate again as long as I lived. I was in shock. I called back to say so after the shock passed, and for 5 days I was unable to get a response despite repeated calls into the office. Yesterday, when I finally got hold of Susie who had failed to call me back as promised, she said she was talking to Dr. Khan as he was coming out of an exam room. After 15 minutes on hold, she came back and said Dr. Khan wanted me to change from Tamulosin to another prostate relaxer for 2 months. He had just told me to stop taking both my meds. Answers do not match questions. I am meeting with Dr. Giron to seek a new urologist next week. I will never suggest UroPartners to anyone. I will report the poor medical service. I will share the poor medical and extremely poor communications to Dr. Giron and others. I came in with urinary problems, and am leaving being told my sexual life is forever negatively impacted, and the care shown by basic respectable communications non-existent. I am devastated.

My entire experience with UroPartners and Dr. Khan has been terrible. I came in initially, referred by Dr. Giron with urinary issues that suggested BPH. Dr. Khan did laser surgery. From first follow up visit it became clear that the surgery did not go as expected. Healing was slower than advised. A 30 day post surgery period became 5 months. The office failed to respond to Rx order for mail order and I was forced to use local pharmacy, tripling the costs of my meds. Calls to Dr. Khan were not returned in a timely manner if at all. A process of leaving messages for medical assistants ended in "answers" coming back that did not match "questions." I was last told by Dr. Khan on my last visit to let current Rx run out and that he would not need to see me for a year, but that I would never ejaculate again as long as I lived. I was in shock. I called back to say so after the shock passed, and for 5 days I was unable to get a response despite repeated calls into the office. Yesterday, when I finally got hold of Susie who had failed to call me back as promised, she said she was talking to Dr. Khan as he was coming out of an exam room. After 15 minutes on hold, she came back and said Dr. Khan wanted me to change from Tamulosin to another prostate relaxer for 2 months. He had just told me to stop taking both my meds. Answers do not match questions. I am meeting with Dr. Giron to seek a new urologist next week. I will never suggest UroPartners to anyone. I will report the poor medical service. I will share the poor medical and extremely poor communications to Dr. Giron and others. I came in with urinary problems, and am leaving being told my sexual life is forever negatively impacted, and the care shown by basic respectable communications non-existent. I am devastated.

Dr. Khan is a caring, experienced provider who takes the time to explain issues with his patients. I have been seeing him for over 30 years and have complete confidence in his advice and care.

Dr. Khan has been my urologist for over 30 years. He has always been thorough, accurate, and helpful with all my needs and questions. I recommend him highly.