Pinnacle Dermatology Hoffman Estates's Online Review Report Card
Pinnacle Dermatology Hoffman Estates
4.4
Average Star Rating
881
Total Reviews
64
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Pinnacle Dermatology received 76.1% positive feedback, with patients praising the professionalism, thorough care, and friendly staff. However, 23.9% of the feedback was negative, primarily citing poor communication, billing issues, and inconsistent care. Overall, Pinnacle Dermatology is appreciated for its quality medical care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Pinnacle Dermatology Hoffman Estates's Reviews
Great experience! Everyone working there was helpful and friendly!
Reviewed On Google
Kelly at Pinnacle Dermatology is great. She takes her time and listens to you. She is very thorough and explains clearly anything found and the procedures. All staff are friendly and helpful.
Reviewed On Google
This place is absolutely amazing, the people are so nice, the environment is clean & comfortable , the whole staff was wonderful & very intelligent & explained everything that was happening with my daughters skin condition in a way that was very understandable,she helped my daughter so much & gave her confidence that changed her life we are so happy!!! We highly recommend this place!!! Love love love it!!!
Reviewed On Google
I had a great experience, everyone was so kind. Dr. Jerge was very thorough and put me at ease. I would recommend her/ Pinnacle to anyone.
Reviewed On Google
The check in process was quick and straightforward. I was given great treatment, and the staff was so polite and concise.
Reviewed On Google
All the staff is knowledgeable, helpful and friendly
Reviewed On Google
This was the 3rd time coming here. Very professional from the time I checked in, to the time I left. Wait time was minimal maybe 5 minutes. Had complete skin check. Didn't feel awkward. Step by step discussion. Checking your head. Checking your... Received appointment notifications which is a plus in my eyes. Definitely recommend.
Reviewed On Google
As always, friendly, efficient, and thorough. A great practice and staff.
Reviewed On Google
I went for the first time for an issue I was having and I absolutely loved my experience. Kelly as well as the nurse Hannah and receptionist were all extremely caring, helpful, and professional. I highly recommend this office they will not disappoint.
Reviewed On Google
I highly recommend Dr Katherine as a derm she listened to my struggle with my hands. She took the time to look at my hands and when I asked her for a Biopsy she actually did one on the first visit. She gave me hope that my blisters will have an end. I have been dealing with my blisters for almost one yr and other dr gave me cream but not Dr Katherine she did a awesome job and the girls in the office were very polite and professional. Great place to go. They also saw me in a timely matter.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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