Webster Dental Care's Online Review Report Card
Webster Dental Care
4.5
Average Star Rating
657
Total Reviews
16
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Webster Dental received 88.6% positive feedback, with patients praising the friendly staff, professionalism, and thorough care. However, 11.4% of the feedback was negative, primarily citing billing issues and poor communication. Overall, the practice is appreciated for its dedicated care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Webster Dental Care's Reviews
I have been going to this practice long before it was Webster Dental, 20+ years. It was amazing and I recommended it to everyone. They had it down, always on time, great follow-up, reminders, etc. Fast forward to Webster, where it has increasingly become the pits. From rescheduling almost every appointment in the last two years, to not even having an appointment in the books, to invoicing 6 months after an appointment, it's more than disappointing. While the dentists themselves are fine, the front desk/back office is not. They recently closed an office and (supposedly) shifted everything to the new office. This did not happen. I was told by Paloma that "all the files were lost" and appointments didn't all transfer over. It's sad that an amazing practice no longer exists. My most recent appointment will be last one with this practice.
They went downhill when the were bought by Webster. Revolving door Hygienists. New person cleaned my teeth and told me I had problems with my teeth. Decided to check out another dentist and now I'm into a $34,000.00 on a full upper implant. Stay away. They should be closed and pay my bill.
Dentist cancelled appointment day of only hours before our appointment several hours of their office being open that day and on a weekday after being scheduled for several months because the dentist “didn’t feel comfortable working on children’s teeth”. No regards to peoples schedules or time. Couldn’t re schedule us for over two weeks
Professional knowledgeable always questions answered
clean friendly punctual - been coming here for years and always have a good experience.
No waiting time everyone is well experience and my Dentist does a great job 👏 Thank you
Dr. Walchirk and his assistant were outstanding. Taking care of a difficult root canal issue.
Dr. Albazzaz and the people at Webster Dental are always friendly, professional, and helpful in answering questions!
I've had great experience in this office, especially Dr Ravi. All the staff is always great and no waiting for your appoitment, always on schedule. And I personally like the beach vibe theme of the office.
My appointment started on time, Dr. Kalota and Emily were very professional, Lucy like always very professional and nice. The problem is that the parking lot is horrible, they need to fix it.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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