Top Sentiments Expressed in
Top Sentiments Expressed in
Staff was very friendly. I was a patient of Dr Sloten’s years ago, but he came off of my insurance. I have been seeing another dermatologist in Chandler, but she did not do very good head to toe exams. When you have Malignant Melanoma you need a good dermatologist! I just saw her 3 months ago, then went to Dr Sloten. She did nothing, Dr Sloten froze 11 spots and did one biopsy. If you need a foo foo dermatologist the Chandler one was fine, if your life depends on your dermatologist Dr Sloten is your provider!!! As an RN I am picky about my providers and I am so glad to be back to Dr Sloten!
Beware, they will try to commit insurance fraud by double dipping with payments, Carolyn will bill insurance the full cost and then tell the patient that they have to cover the full cost since insurance refused to pick it up. The AG has been notified.
Beware, they will try to commit insurance fraud by double dipping with payments, Carolyn will bill insurance the full cost and then tell the patient that they have to cover the full cost since insurance refused to pick it up. The AG has been notified.
I am very satisfied with both Dr. Sloten professionalism as well as their staff. I have recommended his services to my friends.
Very nice staff, Doctor Sloten was thorough and easy to talk to.
Dr Sloten is professional and very knowledgeable. He listens to me about any concerns I have - I have a history of basal cell carcinomas, so I see Dr Sloten every 6 months and he always asks if I have any concerns before my exam. I would highly recommend Dr Sloten to other patients.
I like Dr Sloten immensely. He has a great personality and always explains what he's doing. He tries to make it all as pain-free as possible. He's very thorough. BUT - his office in Mesa is shabby and looks like it hasn't been updated since the 1970's. His staff totally sucks. Unprofessional, look like they came in off the street, don't know how to handle anything. The one nurse, Carolyn, has been rude/disrespectful to me twice. I like the Dr but will not return to him.
Dr Sloten is very nice but his office staff is awful. You cannot get appointments and they DO NOT RETURN VOICEMAILS OR CARE ABOUT YOU!!!! I have left MANY messages and no help. I have been his patient for over 5 years. I'd wouldn't use him because of his TERRIBLE STAFF!!!!
The doctor was fine but he needs to get organized in their billing department. Nobody likes to pay an extra 209 dollars just because they didnt send the bill out until 18 months after the appointment. So of course my insurance wouldnt pay their half and in the end it falls back to me. I did nothing wrong but I have to pay for their mistake. I even went back in the next day to be sure everything was settled. They assured me that they bill insurance directly and I didnt need to worry.
KEEP YOUR RECEIPTS FOR 7 YEARS or YOU COULD BE BILLED AGAIN!! NOT TRUST WORTHY - VERY UNPROFESSIONAL BILLING MANAGER (CAROLYN). I paid in full, then 6 months later received a statement for the same date/amount. I was told if I couldn't find my receipt, the State of AZ was on their side. I overheard Carolyn, billing manager, tell another employee she doesn't believe me and wishes I would just leave. She rolled her eyes at me and said this was a good lesson for me to learn (not to pay cash).
Dr. Sloten is nice however he becomes sloppy when explaining information. Do not see him too early in the morning or he might either bump into you or spill his coffee on you. His office staff is unprofessional and they often do not know the answer to simple questions pertaining to billing, insurance, or medication. They usually state that someone will call back, but nobody ever does. I usually have to be the one to call or visit their office (in person) to get my answers. A few times I had to call my insurance company to help/assist Dr. Sloten's staff. I do not recommend him.
Doctor Sloten is awesome. Billing is a mess. They file insurance claims incorrectly, won't return calls, and when you try to talk to the office personnel, they send you to a mouthy office manager who talks over you and yells at you.
Dr. Sloten IS FRIENDLY AND KNOWS HOW TO TREAT ISSUE OF THE SKIN. I HAVE A GREAT DEAL OF TRUST IN WHAT HE SAYS. HE HAS TREATED MY SKIN ISSUE FOR SEVERAL YEARS.
The Dr was good
I have had excellent experiences with Dr. Sloten as a provider. He is caring and professional. The wait time is minimal, however, dealing with the staff over either a billing/insurance problem or a prescription problem is horrible. The best description I can give of the support staff services is that it is non-existent, rude, and why are you bothering me.
Dr Sloten is really great.. I had a problem that went on for over 5 years and multiple Doctors; As soon as he walked into the room he knew knew the condition I had, the Diagnosis and treatment. He even did a Biopsy to confirm the Diagnosis and put my mind at ease. I would recommend Dr Sloten to anyone that wanted to get the best care and treatment. He now sees my entire family and is great with my little ones.
Check DocInfo.Org for any disciplinary action against this provider.