Northeast Nephrology Consultants, Joliet's Online Review Report Card
Northeast Nephrology Consultants, Joliet
3.3
Average Star Rating
9
Total Reviews
2
Recent Reviews
1
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Northeast Nephrology Consultants, Joliet does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Northeast Nephrology Consultants, Joliet's Reviews
My father had an appointment here today and the staff went above and beyond for my father ! I am very impressed with the front desk staff and Morgan
It is with a very heavy heart that I write this review. First and foremost, I have had Dr. Kiesel as my nephrologist for several years now (even prior to her transfer to Northeast Nephrology) and she is an "absolute gem"! Her care and compassion is unbeatable and I 100% agree with the amazing reviews left about her from other patients! I am beyond grateful to have met her and will always think of her as an amazing doctor! Please know Dr. Kiesel deserves nothing less than 5 stars, however there is another factor which has caused this review. Unfortunately, having a hereditary family kidney condition and a few other concerns, I reached out to Northeast Nephrology as we would like to have the same physician (currently my mother and I have different doctors within the same office). I was advised that due to office policy, my mother would be unable to switch her doctor to Dr. Kiesel. After a nice discussion with the Office Manager, I was advised she would discuss my concerns and reach back out to me. Unfortunately several weeks have gone by, including me leaving another message for the Office Manager, with no response. A final determination, one way or another, was all I was asking for. What is in our family's best interest definitely comes first, so we had to make the hard decision to move on elsewhere. I no longer feel it is my responsibility to keep leaving unanswered messages. It is true disappointment that lack of communication has led to our decision as patients to leave this office.
Worst place for returning calls
I had the BEST experience with Dr Kisiel she’s very caring and made me feel Im extremely important not only as a patient but as a human… this experience started by the support stuff at the front Leticia, Kaylie and Leslie. Again thank you words can’t explain my gratitude.
Professional, kind and thorough. Wait time is short and physicians listen.
The office staff need improvement. I needed my lab order faxed and after saying they would, they turned off the phone and left for the day. (Specifically the JOLIET office, hopefully the others are better)
The staff in this Dr office is very unprofessional especially a medical assistant who isn't even certified by the name of Kaylie. She thinks she is the boss and She is very unprofessional and rude in person and on the phone.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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