Vna Health Center's Online Review Report Card

Brindan un exselente servicio el personal muy respetuoso y de mucha ayuda los doctores excelentes lo recomiendo ampliamente. Me an ayudado con las aplicaciones para resivir cobertura médica las nuevas instalaciones son muy buenas y de excelente calidad el personal muy amable

Great atmosphere and service. My dad had an appointment here for an urgent check up. For my dad to be impressed by something is really hard. And he was definitly impressed by this clinic and its variety in services! Also, I think the bad reviews might have been meant for previous business or another location because this VNA just opened like a couple of months ago and the bad reviews are from like 2 years ago.

Dr Malone is a great doctor and very helpful, great service

Never coming to this clinic EVER AGAIN! Took almost a month and weeks to get my results and the OB dr was trash

VNA is the worst, they’ll have you seating in the waiting room for over 30 mins just to have to seat in a room to wait another 30 mins.

Dr. Arya and Dr. Malone are great with their patients and took their time and concerns and provide well care for me during my pregnancy.

the treatment with the gynecologist is simply exceptional, she is a doctor who takes the time with each of her patients and resolves each of her doubts, this is my second pregnancy and I love her attention!!!

Initial experience was ok, I was calling around looking for a new OBGYN, and was shocked I was able to get an appointment for the following day as a new patient. The visit went fine, the follow up process is the WORST I’ve ever experienced in healthcare. Almost weeks after my appointment I had yet to hear back about test results, and that was the first time I found out when you call in that it is a call-center system. There is NO way to speak to anybody at the office that you go to call center is only able to “leave a note on file and a nurse will get back to you shortly. I believe it was over a month till I got a call back despite calling into the call center and multiple notes left, an employee even stated “oh yeah you were here a while ago and no one called you?!” And then there is the most recent issue with my birth control refill, I called in and the automated service told me to put in a request with my pharmacy a week before I need a refill. I did exactly what I was supposed to do, five days go by with no response so I call again and asked for a note to be put in my file to approve the refill request my pharmacy sent over days ago. It has now been two weeks and my pharmacy just notified me they still have not received approval. So this (my) health care provider was unable to do their job, so I had to find a way to provide for myself. And I just paid for a third-party online birth control company to send me birth control- that the only reason I take it is to reduce the severe endo pain monthly- all because this provider was unable to approve a simply pharmacy refill request or call me back. Ridiculous. Do better.

I was going to go to this place But, After reviewing these comments I am making my way to Romeoville, and I live closer too Joliet! You Guys need to get it together over there!

They overcharge for something so simple... Went in thinking that I had something more severe as I had trouble swallowing my own saliva, throat hurt and had lasted for more than a week, the APN Laura Tse(not even a Doctor) which she was rushing, looked like she was ready for Happy Hour more than actually doing her job, ask me a bunch of questions and used her stethoscope then took a swabcotton tip sample to send for outside testing. (Which I got a bill too) all of that just to tell me that it was a simple flu virus, she didn't prescribed any real medicine except for steroids(which you can even get at Walmart)... And now I'm getting a crazy bill for something so simple, You're better off going to a hospital with a real Doctor...