Illinois Dermatology Institute's Online Review Report Card
4.9
Average Star Rating
107
Total Reviews
4
Recent Reviews
2
Review Sites Found
Accepts Medicare
--
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Dr. Michael ODonoghue and his team received 96.9% positive feedback, with patients praising the professionalism, thoroughness, and knowledgeable care. However, 3.1% of the feedback was negative, primarily citing difficulty reaching the office by phone and billing issues. Overall, the practice excels in expert patient care yet it needs better time management and billing resolution.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Illinois Dermatology Institute's Reviews
Impossible to get in touch with anyone over the phone. I have an EOB that says I owe $10 for this visit yet I was charged $500 and no one will get back to me on a refund.
Reviewed On Google
Dr. O’Donoghue is my only go-to for dermatology, and has been for over 12 years. He’s always kind, thorough, and able to put me at ease. As someone who is fair skinned, freckled and was always sunburned in my youth, skin cancer terrifies me. Many years later, my skin is showing the damage (so wear sunscreen always!) that cannot be undone. It’s my job (which I don’t always do well) is to stay consistent with my checkups. Dr. O will always be my dermatologist!!
Reviewed On Google
Had a great experience with their team. Everyone was helpful, fast, efficient and friendly. Went in with a mole concern and they were able to review and resolve with removal. The removal was fast and with minimal discomfort. Waiting on biopsy results but overall very satisfied! I would recommend them and plan on returning if any future needs arise that merit a visit.
Reviewed On Google
Love Dr O'Donohue. Office is prompt and staff is pleasant.
Reviewed On Google
I was able to get an appointment in a timely manner. Receptionist was pleasant and Great experience.!
Reviewed On Google
Having skin issues can be very challenging, not to mention depressing. However, I have had the privilege of being under the care of Dr. Traci, and I cannot express enough how grateful I am to have found such a genuine healthcare professional. She truly exemplifies the qualities one hopes for in a doctor, and I am more than pleased to share my positive experience. She is remarkable to say the least. She understood my concerns and continues to help me battle those issues. Before her, I had seen several other doctors, but none of them actually took the time to listen to me. I was just another paying client that they smacked a band aid on instead of actually helping me find a solution. If you're struggling to find a doctor who will be empathetic to your concerns, this is the office for you. They also provide accommodating hours and their staff is wonderful too.
Reviewed On Google
Fast and efficient everything was explained and executed Great staff
Reviewed On Google
Excellent professional care. Courteous, helpful staff.
Reviewed On Google
Great compassionate care from the physician assistant (whose name I don't remember now, sorry)
Reviewed On Google
Helpful
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
