Lagrange Hospital's Online Review Report Card

The registration lady stated the turn around Time was 40 minutes. I waited 4 hours to take a urine sample. I typically go to Stroger and I NEVER waited so long. I’m going to be honest, this one was a bad experience for me. I told them I am in pain At night where I can not move. It’s so painful that my lower body shuts down. I told them the pain was consistent daily but worse at night. I told them Its gotten worse and now Its affecting my neck and shoulders and now I have headaches that do not go away. I told them I have numbness throughout my body and I’m very weak. After 4 hours they took a X-ray and sent me back to the waiting room for another hour where I finally got to the room and waited some more. FINALLY the nurse practitioner comes in and says we did not find anything wrong with the spine and good news your not pregnant. I continued to say okay well This has been going on for a year and it’s worsening. She then said maybe it is a pinched nerve and she told me to make an appointment with my dr after I JUST just told him he does not have openings until mid July. Like do these people even listen? That’s the whole reason I came to the Er because my pain is so bad I can not wait until July. I was just looking at her and at that point I realized this hospital does not care. And she looked careless and exhausted. She’s also the first PA to ever sit down in a chair for only a minute.pretty evident she did not care because she was clearly tired. And They simply do not care. Moving on the rn she is explaining my after care and proceeds to say if I feel weak have numbness in my arms to come back I told her well I’ve been saying that’s how I feel now and that it’s worsening. She looked kinda of like “oh snap” Like shocked and said well If it gets worse come Back. This place is a complete joke and I work in the medical field helping Patients so it sadden me to see the lack of care going on. This place is a pure business. Oh and I told them pain medicine does not help they bring me pain medicine and let me Tell you, it did not work. They did not even draw my blood and working in the field they should have drew my blood. I did not get a MRI or CT and the symptoms I presented those are the tests I SHOULD have received not an X-ray. It’s evident my issue would not be seen on a X-ray . Oh and I know for a fact I have arthritis in my neck but at the time I was told I couldn’t receive a full diagnosis because I was pregnant and mt Testing was limited. I mentioned to them if they can take a look at my neck (I did not mention that I knew I had arthritis) as well and nothing. Had they took a look at my neck like I ASKED THEM TO they would have saw that. The X-ray man was very nice though! A sweet man. Anywho, I heard other people going In for mri and ct and why they felt I did not need one baffled me. When everything I said points to those tests. Worse place ever I’ll never ever never return and everyone I know in that area I’ll be sure to pass the word on how this place was horrible.

My time at cardiac was the best thing that could happen to me physically and emotionally the nurses were wonderful they really made me feel that life was worth living .I just wish that there was a after care program.

Advent needs to reinstate mask mandates in all healthcare settings. Lifting mask requirements in healthcare is dangerous and unethical. Moreover, CDC guidance from September 2022 to permit patients and staff at health institutions to remove masks when “Community Transmission Levels” are not “high,” is based on flawed data. Removing masks in healthcare is dangerous: In the past year nearly 330,000 people in the US died from COVID-19, and COVID-19 was the 3rd leading US cause of death in 2020 and 2021. As of early October 2022, 300–400 people in the US continue to die daily of COVID and nursing home deaths from COVID-19 have been increasing for the past four months. And the threat looms of multiple new variants, which are increasingly transmissible and could evade existing vaccines and treatments. Clinics and hospitals are sites for COVID-19 patient care, so even when transmission rates are low, they will remain among the most likely locations to encounter people infected with COVID-19. Contagion in healthcare settings is already a problem even in well-equipped US academic medical centers. In January 2022, over 3,000 people weekly became infected with COVID-19 in US hospitals, including 4,734 in just one day, according to an analysis of federal data. Removing masks in healthcare puts both patients and healthcare workers at risk, which could place even more strain on the healthcare system. Removing masks in healthcare is unethical. Failing to require masks in healthcare settings violates the medical ethical principles of nonmaleficence and autonomy. Patients come to clinics and hospitals to improve their health. Healthcare providers have an ethical responsibility to DO NO HARM and ensure that they do not expose them to COVID-19. Universal masking with N95 masks is more effective than one-way masking at preventing transmission. COVID-19 is an airborne pathogen, and high-quality masks protect the wearer and those around them by decreasing the COVID-19 virus in the air. Since about 40% of COVID-19 cases are asymptomatic, and many people may be infectious before they develop symptoms, it is blatantly inadequate to require masks only for symptomatic people. Children and babies who cannot wear masks and people in clinical situations that do not permit mask-wearing (such as post operative units) need others to protect them by wearing masks. Without universal masking, vulnerable people face substantial risk of being exposed in waiting rooms or clinical settings against their will, violating their autonomy, and deterring many from seeking much-needed care. Vaccines alone are insufficient to prevent COVID-19 spread. Although vaccines lower the risk of hospitalization and death, even fully vaccinated and boosted people can die from COVID-19, especially older adults and people who are immunosuppressed. Vaccinated and boosted people can also develop Long COVID, which may affect as many as one in five people after COVID-19 infection. Long COVID is keeping about 4 million people in the US unemployed. Masking is essential, along with vaccines, ventilation, and other measures, to prevent COVID-19 related disability and death. CDC Policy to remove masks in healthcare is based on flawed data. The CDC’s new policy relies on the Community Transmission Levels map, which grossly underestimates COVID-19 infection rates. Back in September 2021 the CDC estimated that only 1 in 4 COVID-19 cases were reported. But a spring 2022 study suggested that infections in New York City were underestimated by a factor of 30, and modelers from the Institute for Health Metrics and Evaluation (IHME) have stated that only 4–5% of infections are reported. In conclusion, we implore public health officials and healthcare organizations to shield our communities from COVID-19 by requiring and providing high-quality masks for all. The healthcare system should be a place of healing, where the risk of acquiring infections is minimized. As stewards of public health, we urge you to act in the best interests of the most vulnerable among us.

Easy to get to. Quick registering and friendly staff.

Very nice people on staff and was well taken care of. A very good expert.

Like service

Over the years while my husband was going through his cancer treatments, both his Oncology team and the staff at UChicgo have always been very accommodating, professional, and forthcoming helping us with whatever we faced. It always lightens the mood a bit when you see their smiling eyes or hear someone's laughter. We really appreciate UChicago Medicine. God Bless you all.

Would give a 0 if possible. Husband is in emergency waiting room, has been for 3 hours, extremely sick. No estimate of when he might be seen for even a first consult. Asked if we should wait or go. They couldn’t give any idea how long it would be. Asked if the tests he took would transfer they said records wasn’t answering so they couldn’t say. This is 2nd time a family member has sat in the waiting room for hours just waiting to be seen. The last time was sitting with my son for two hours in waiting rom while he vomited over and over and was curled up in their waiting room floor in a fetal position in pain.

I was very impressed with the staff. The nurses and doctors displayed professionalism and compassion. I felt very comfortable every step of the way.

Very nice clean hospital, very kind and caring staff also. Everything went smoothly my day of surgery and I would highly recommend this facility.