Kessel Dermatology's Online Review Report Card
Kessel Dermatology
4.8
Average Star Rating
132
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Kessel Dermatology received 0.8% positive feedback, with patients praising the knowledgeable doctors, friendly, and efficient staff. However, 99.2% of the feedback was negative, primarily citing long wait times and lack of thoroughness in examinations. Overall, the practice excels in patient care but could improve timeliness and diagnostic thoroughness.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Kessel Dermatology's Reviews
Great care great service they try to take care of your wallet too.
Today 07/27/2022, I had an appointment with Dr. Kessel at 2:00pm. I made this appointment approximately 2 weeks ago. It’s written on my refrigerator calendar, so it might as well be chiseled in stone! No mistake, I made the appointment! I arrived at Dr. Kessel’s office at 1:50pm, and signed my name on their sign in sheet. Several people arrived after me, signed in, and we were all waiting. One young lady at their front desk was in a tizzy about something she couldn’t find, and she was having this lengthy discussion with a male person who was in the same location! One person who came after me was called into the back to see a Doctor, then another, then another! Finally I approached the front desk and spoke to the young lady that still couldn’t find whatever she was looking for, and asked her why I wasn’t being called, and why people were going in for their appointments, and not me! Firstly, she told me that I didn’t have an appointment? Then, she stated that she crossed my name of the sign in sheet because she though I was checked in? Why would she do that, without first ascertaining wether or not I was checked in? Finally, I was called into the back, and placed into an exam room, where I waited until I was tired of waiting! I then got up, and left the room, and also told the young lady that had initially crossed my name off that I was leaving! Dr. Kessel, hopefully someone will bring this issue to your attention because your system has flaws! Needless to say I will not be scheduling any further appointments with you! Also, you can rest assured that I will repeat todays events many times over! My time is valuable too!
Very happy I found Dr. Morales at Kessler Dermatology. He has helped me with my psoriasis & any other questions I have about my skin!! I definitely recommend him.
Wait time was short. The Dr explained everything and ordered appropriate meds
Staff very professional and answered all my questions and concerns.
So glad my new insurance is accepted there. They are very professional
The office was very organized with a minimal wait time to be seen by the doctor. The doctor came in promptly, was friendly, knowledgeable, and informative
Efficient friendly staff. very knowledgeable.
Exam was very thorough. Wait time was minimal and staff was very efficient.
A yearly check up after the observation of possibly pre cancerous activity on my scalp due to years of sun abuse. They checked out my scalp, addressed my issue, and off I went, with a return for follow up in 6 months
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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