Jean Ung Md's Online Review Report Card

"Dr. Ung does a great job discussing over the diagnosis in details. Prescribes the right tests, and medications as needed. Dr. Ung listens attentively to your concerns, and answers your questions in simple terms. Very compassionate urologist. Thankful to have meet Dr. Ung."

Dr. Ung does a great job discussing over the diagnosis in details. Prescribes the right tests, and medications as needed. Dr. Ung listens attentively to your concerns, and answers your questions in simple terms. Very compassionate urologist.

I LEFT THIS PRACTICE IN TEARS FROM TRUE UN-PROFESSIONALISM. I was urinating blood... something that had never happened to me before and I was horrified. I had just recently recovered from a moderate case of COVID and thought that perhaps the virus had greatly affected my kidneys. I was concerned that I might die if this issue was not promptly addressed, so I showed up at Dr. Ung's practice for my scheduled appointment. When I arrived and checked in with the two women at the front desk they took my temp (NO FEVER) and told me to have a seat. In conversation I had told them that I recently had COVID but also provided them a letter from the IL State Dept. of Health clearing me from being a public health risk and allowing me to return to work and/or school. They told me to leave even though I provided them with this document. They reduced me to tears and threatened to call SECURITY on me if I did not. No compassion - questionable ethics- very poor experience - would not recommend.

I am unhappy with the denial to see me by Dr. Ung. I drove 1 hour and 10 minutes to be at my appointment. I was told to do an infra red test on my forehead. As I have at other locations with Northwest Medicine I asked to do my wrist which is as good or better. The lady there said no only the forehead and she said the Doctor said the same? I am in agreement to be tested just not the forehead. I was told no forehead no appointment. I will go to a Northwest Medicine Urologist. No patient courtesy or help.

Dr. Ung was great. She takes the time to explain every option - including pros and cons. She then makes a recommendation as to the best option but not until she explained why.

I have never written a review but had such a good experience today I just had to write this. I saw Dr Ung today for precautionary exam. Hands down she is an awesome doctor. She thoroughly explained everything and answered all my questions. I could tell right away she was extremely knowledgable. I would highly recommend her. Jeff in Naperville, IL May 22, 2019

Dr. Ung is Awesome! I was referred to her by my primary physician. I wished I had gone to her sooner instead of waiting. Dr. Ung is very kind, professional, so easy to talk to and calming to be around. She made me feel at ease when I was nervous about having a bladder procedure. I didn't feel rushed even though I asked several questions before deciding if I was going to go schedule the procedure. She is worth the wait for an appointment. You won't be disappointed.

Dr. Ung was referred to my by my primary care physician. I've only been to her once, and I wasn't sure how I felt about a female doctor giving me a prostate exam, but she was very professional, and so much better than several of the past male doctors performing the same checkup. She made me feel very comfortable, and I had no issues with her at all. So, if you get past the issue of having a female doctor, I recommend her highly. I'll be going back.

Dr. Ung is very professional. She listens to your concerns and needs and works with you to arrive at the very best treatment option. I had a very bad experience with another urologist who would not listen to me and insisted I needed immediate biopsy with a temporary stent. Dr. Ung re-tested. The new tests did not show that I needed immediate biopsy. Her approach is to re-test in several months to watch it. Highly recommend Dr. Ung.

Dr. Ung provides all options that are available to individual for the urological conditions that apply. She titrates to the most effective, least invasive procedure or medication and works with the patient from there until the solution is achieved.