Pamela Sullivan's Online Review Report Card

My dr is in st louis for school. She needed to see an obgyn and i found dr sullivan online.I booked her an appt for the following tuesday at 330. She arrived early.The receptionist had her fill out forms and wait.After over one hour of waiting my daughter asked how much longer the wait would be and she was told oh the dr isnt in the office today.Lets just reschedule.Dr sullivan is almost one hr away from drs school.Completely incompetent, rude, unprofessional staff.Never use this dr!!!

Listened wholeheartedly. Understanding of my numerous questions. Very calm and thorough during my health crisis. Excellent surgeon. Laughed with me when I needed it to!

It wouldn’t let me give zero stars unfortunately. Quit trying to be a psychiatrist and actually treat people for what you specialize in. You’re charging everyone a specialist copay for that reason am I right?? If you would stop and actually listen and not constantly talk over your patients and not come in with preconceived notions or assumptions and your own biased judgements on people you take care of...maybe you would get better reviews. I couldn’t get a word in edge wise at my visit.

It wouldn’t let me give zero stars unfortunately. Quit trying to be a psychiatrist and actually treat people for what you specialize in. You’re charging everyone a specialist copay for that reason am I right?? If you would stop and actually listen and not constantly talk over your patients and not come in with preconceived notions or assumptions and your own biased judgements on people you take care of...maybe you would get better reviews. I couldn’t get a word in edge wise at my visit. My husband and I were completely dumbfounded. And that’s exactly why we decided it was just time to get up and leave. It’s extremely sad and extremely terrifying that it has become common practice to just treat everything with antidepressants which in my personal experience only creates an exorbitant amount of other problems that were never there. You don’t care about the patients as actual people anymore. If you did you’d actually stop talking over them and for once just listen to them. How awful of you to get enjoyment out of making people look and feel like fools. We’re numbers with bank accounts to you. That’s all.

I have been seeing Dr Sullivan for years. She has always been a great doctor. She takes the time to listen to me and is very caring. I have even sent all three of my daughters to her. But now she is associated with Heartland and there is no way to call her office directly. I was given a prescription that made me sick and need to get something different. But I had to go through Heartland. I had to give my information to the person who answered the phone only to be told she has to transfer me to a nurse. Then I had to give all my information again to the nurse. The nurse then tells me she will contact Dr Sullivan and when the doctor replies to their email they will get back to me. I had to call Heartland back because I hadn’t heard back from them. I found out that the doctor had received heir email but didn’t code it right in the computer so if I hadn’t called back I wouldn’t have gotten a new prescription. Also everything is done through a patient portal but if the doctor’s office doesn’t enter the test results in the computer then I can’t get the results. So even though I have seen Dr Sullivan for years and I think she is a great doctor, I am looking for a new doctor because of Heartland

I left a previous review with an issue I had with mostly her staff and their unhelpfulness. Well now I want to tell you really how awful they are and possibly Dr. Sullivan. I had another DOCTOR call her to tell her of my problem and needed her assistance in minor surgery. She was to call me and schedule and never did. Then this same DOCTOR called back weeks later and talked to her nurse, who said she knew nothing and would call me, well 4 weeks later no phone call. I now have a new ob/gyn.

Dr. Sullivan has always made me feel comfortable and open to any subject I address.

Will recommend the "latest/greatest" procedure without explaining all the risks. Was overmedicated by her staff and Dr Sullivan shrugged it off. Even when that caused complications, serious complications, was not given the level of attention I should have been to make sure I survived by either Dr Sullivan or the staff (nurses and other on call doctors). She should not be doing procedures without discussing the possible risks.

Great doctor. Makes you feel at ease. Can talk to her about anything.