Avid Dental's Online Review Report Card

Wow! I chipped my tooth on Friday Night and was desperate to see a Dentist asap. Weekend dentists are hard to find, so I expanded my Zocdoc search to nearby Mt Prospect. Suzi at Avid Dental had immediate availability. I quickly studied reviews and was surprised at all of the detailed ones about the quality of the work done. Apon entering I learned that insurance would cover X-rays exam, cleaning for free. All I had to cover was for part of my chipped tooth repair, which was a relief, because I've been overcharged elsewhere in the past, and you just never know a place when in an emergency and are desperate. Suzy and her assistant Lucy worked amazingly in sync with one another. I felt like every tooth of mine has its own little "spa" experience. The ladies were gentle, careful, and very detailed in their work. My teeth feel like new. I should mention that the entire cleaning was done by the dentist. I've never had so much face time with a dentist before. My chip is gone. Suzi was so gentle with my sensitive tooth.She and Lucy again worked in supersync to make sure that while Suzi repaired my tooth, checking and rechecking with on how it was feeling, Lucy made sure I was comfortable with water and suction nozzles. I usually don't like going to the dentist, but now I kind of look forward to it! It's going to be part of a larger spa day.

This dental place is the best that I have been to ever in my entire life, from calling to scheduling an appointment all the way until walking out the door, stress free teeth treatment where everything is being checked and given notes about. They set up the plan for your treatment and get your work done as professional as possible. Staff is really friendly and the front desk employees are most helpful people ever, my teeth are in good hands now and I don’t have to worry about guessing what’s wrong; try this place and I promise that you will be coming back and recommending it to every person you know

Estoy satisfecha con el servicio,son muy profesionales y directos en su trato al cliente

Stopped going here when I moved . 1. The front desk was rude with me when I called to cancel my appointment when I had the flu. This was my first cancellation I know of. They had an attitude as though I do this all the time. Or can’t be relied upon to show up—yes sometimes patients get sick and why arrive to the dentist with an active illness ? 2. The dentist doesn’t have as good of a bedside manner as I thought . He made rude comments about my teeth . Even and especially when your patients teeth aren’t perfect why make a rude comment ?— such as do I suck on lemons ? Yes that’s exactly it —no not at all your not a medical doctor don’t comment on that and make wrong assumptions. There’s a tactful and constructive way to speak to patients about their current and future dental care and this wasn’t it for me. After trying to be a good sport and laughing and getting along with everyone I just lost the interest to come here and thought to myself I feel judged as hell . 3. The front desk didnt need to discuss my potential bill with me in the front desk in Front of everyone to hear . There needs to be a private hipaa complaint place to discuss these matters or call me when an estimate prior to service. I’ve never not paid my bill or amount due on service so I’m not sure why I needed to be talked to about it in this manner . I’m aware of my dental benefits and nothing was being collected taken from me so why was I being talked to as tho hey you might get a bill and you will need to pay —I know that and it’s assumed and it’s likely within the paperwork I signed to become apart of the practice . Not the right fit for me Nothing personal

I had a great experience with Avid Dental! The team is always so nice, professional, and attentive. Thanks to them, my teeth are now perfectly straight, and I couldn’t be happier. Highly recommend!

I had a really good experience at Avid Dental. I went in to get Invisalign and everything honestly went super smooth from start to finish. The whole team is very welcoming and makes you feel comfortable right away. The dentist took the time to explain everything clearly and made sure I understood the whole process which I really appreciated. Nothing felt rushed and I felt like they actually cared about doing things right. I 100% recommend this place if you’re looking into Invisalign or just a reliable dental office in general.

I had a great experience at this clinic. Dr. Wajih truly took care of my smile from Invisalign teeth straightening to everything else I needed. Clean office, great service, and excellent results. Highly recommend!

⭐️⭐️⭐️⭐️⭐️ Dr. Wajih Al-chamaa is an absolute gem in Chicago! I’ve spent so long searching for an honest, trustworthy dentist in this city — someone who doesn’t try to upsell, doesn’t exaggerate problems, and actually cares about doing the job right. I finally found all of that (and more!) with Dr. Wajih Al-chamaa. His work is perfect, his attention to detail is on another level, and his honesty is something you rarely find nowadays. He explains everything clearly, treats patients with real respect, and you can feel that he genuinely wants the best for you not your wallet. I walked out of his clinic feeling relieved, grateful, and honestly shocked that a dentist like this still exists. If you’re reading this review, stop searching and book an appointment with him ASAP. You won’t regret it he deserves seven stars, not five!

I had an outstanding experience at Avid Dental, especially with Dr. Chammae. He is incredibly knowledgeable, patient, and thorough. He took his time to answer all of my questions and made sure I understood every part of my care. It never felt like a quick in-and-out visit, his attention to detail truly shows how much he cares about his patients. The entire team at Avid Dental is friendly and professional, and the customer service is exceptional. I highly recommend Dr. Chammae and Avid Dental to anyone looking for high-quality, compassionate dental care.

Whole staff was really friendly. Great facility. And Tanya the absolute best, super sociable and makes the whole process very smooth.