Bryan W. Rubach's Online Review Report Card

Scarred for life

Dr. Rubach, I can't say enough about how he goes up and beyond. The staff is also amazing and I continue at age 60 to get compliments. Always looking natural. If having surgery they will accommodate as many follow up appointments as needed. They have a schedule and take before and after pictures. He has made my jawline and eyes younger as he is a master and very skilled. He makes long term relationships and when my nose started to shift with age he totally understood what I needed. He is always versed on the latest technology including moving offices to better serve his clients. Skin changes with ages and his staff is top notch with BBL ( LOVE) and Halo ( love this on my chest area as I had some damage and texture) and Cool Sculpt is great for those who work out and have stubborn fat. BBL combined with halo has taken years off my skin from prior sun damage. Julie one of the aestheticians has 20 years experience and is outstanding on her knowledge of skin care and aging skin. They schedule and consulation with her to talk about my needs and options prior to a treatment. They do not over sell. They are here as professionals to help. It is important to have someone well trained work on you. Another favorite is Jill with botox/ fillers is an expert. She knows her stuff and takes minimalist approach. They will not do a procedure of you do not need it. There is also a separate Doctor for lower body if that is what you need. That is great as they are experts at what they do. Dr. Rubach also was leading Dr at Rush hospital in emergency facial reconstruction surgery for years. He is one of a kind. I also want add the staff up front who greet and schedule are amazing and really listen and try to get you the appointment you need. MY SKIN HAS NEVER LOOKED SO GOOD. Aging is hard and to have an office that you can go to that understands. They are there for the client. I found this site when on google and had to write this review as I have been going to this office for 7 years with all my concerns met with great solutions. I have also sent many referrals as I am asked about my skin. This is something I am proud of. If you are looking for a top surgeon who cares this is the place. Dr. Rubach has low staff turnover because of his dedication and high ethical standards.

I had a Halo laser and BBl skin treatment done at Dr Rubach's office Cosmetic and Laser Surgery Center in Naperville. a year later and I am suffering terrible consequences from operator error and too much heat and energy used. I now have permanent damage done to my face. The severe burn destroyed the collagen and elasticity in my skin. My skin hangs and sags I have scarring all over my face. The color of my face is completely different. It is a purple brown red color. I have been told by different dermatologist my skin will never be the same because of the damage. The damage was too severe. I spoke up and said the treatment felt too hot but they continued. They gave me numbing cream and a facial nerve block and it was still too hot! They should have stopped. No I am left with the horrible consequences. Dr Rubuck took no responsibility for the damage done to me

I had a Halo Laser and BBL skin treatment at Dr Rubachs office in Naperville.Too much energy and heat were used and I am suffering the horrible consequences. My facwe and skin have been damaged due to operator error and I now have to deal with my face having destroyed collagen and elasticity from the severe burn. Dr Rubach takes zero responsibility for the harm done to me. I will have to spend thousands of dollars to try to correct the damage done to my face. It is so sad to me to see so many others have had the same experience with him. I wish I had seen some of these reviews before I went to his office. It makes me Ill thatr a doctor takes no responsibility or has no compassion when his patients suffer injury or bad results from procedures done in his office. I believe one of the fundamentals of being a doctor is, "Do no harm"' Please be aware of this before seeking treatment in his practice.

Dr. Rubach performed surgery on my nose to correct issues with my setpum. I was referred to him by another healthcare professional who explained to me that Dr. Rubach and his team were the people that other doctors and healthcare proessionals go to for their own health concerns. Simply put, Dr. Rubach and his entire team at Rush in Aurora exceeded all of my expectations. It's without hesitation that I give him and his entire team my highest recommendation.

Omg! I was so nervous Nurse Veronica was so polite, so gentle and so understanding. I told her I hope the Dr. Is as gentle as she was. Dr. Rubach explained to me what he was gyto do he talked to me thru the procedure and yes he was gentle he did what he had to do and still was considerate of my feeling. 5 stars all the way. December 16, 2019 After 5 days I returned to get my drainage tube removed. I must say I was not nervous today. How could I be with a wonderful Doctor/Nurse team. 5 stars today too Happy Holidays to U Dr. Rubach and Nurse Veronica.

I wish I would have done more research prior to choosing this doctor. The poor reviews on here are accurate. This doctor cares about one thing — separating your from your money and then disappearing when there’s any sign of trouble. He completely botched a routine surgery and then abandons you when there’s a serious issue because he knows he can get away with it.

I can't say enough good things about my visit here. The staff and the Doctors professional approach made me feel so comfortable and confident in making my decision. The office was beautiful and buzzing with smiling faces from the staff and the customers coming and going. I felt at ease and I am thrilled to get my surgery done in the new year! Thank you Dr. Rubach and staff.

Had major surgery with Dr. Rubach and am left with an uneven chin and a scar that is off center. He knew I was miserable and that I felt totally helpless. He basically wrote me off as a head case and felt I’d never be happy. He’s wrong, as I am only unhappy with my uneven chin and scar that looks crooked. They never called me for my final appointment, likely knowing I wasn’t happy and realizing there was nothing that could be done. I think perhaps it’s as good as it gets, so why bother, but this result is far from good and anyone looking at me straight on can see it. For the last year, I’ve gone back and forth between being angry about it and then feeling sad at the finality of the result. I’ve tried to accept it and move on, but I’ll never be the same. Perhaps if I knew he cared or acknowledged my feelings and could admit the poor result does exist, maybe it would help, I don’t know. All I know is it was a lot of money to pay to feel awful. A lot of money to pay to see a photo of yourself and cry. A lot of money to feel worse than before the surgery. I spoke with a family member tonight who said they would help me start researching another doctor, perhaps a female with more compassion, who could repair what has been done. She said I can’t keep going through life feeling this way. I am terrified at the thought of going through all of this again, but more upset at the thought of feeling the way I do for the rest of my life. A friend and I were talking about all of this tonight and as we were looking up reviews, I came across this site and thought I would finally share my experience. I haven’t done so until now, not sure why. I don’t want to complain, especially about something like this, but perhaps it will cause someone else to take a pause and do some more research before putting their face in Dr. Rubach’s hands. Dr. Rubach specializes in NOSES. I wish I had done a lot more research, as I might not be writing this review or feeling the way I do when I look in the mirror.

Love how Dr Bryan goes slow and answers all of my questions. Best Botox in the area is with Dr Rubach! Somehow it last 2-3 months longer than other places I’ve tried too.