Hashim Firdaus Md's Online Review Report Card

Horrible. DO NOT GO HERE!!! I NEVER do Reviews but I just HAD TO. This place is ridiculous. My first appointment lasted almost two hours (95%) was me waiting for her. I almost left but she saw me leaving and said she was going to be just a couple of mins so I just waited some more. My follow up appointment was today at 4:30 PM and I unfortunately got stuck in traffic due to a train. So I called and said I would be 10 mins late and would get there at 440. The front desk lady said that I would not be seen and would have to reschedule and that there would be $55 fee. I was shocked because normally it’s anytime after 15 mins that you have to reschedule at any doctor office but she said it was their office policy so I told her to have the doctor call me - and of course she DIDN’T. So I sent HER and email and asked why I was getting charged and she said the same thing - office policy and that she couldn’t waive it. Even said that I “didn’t know when I was going to get there” which is totally UNTRUE; I was VERY SPECIFIC with the time when I spoke to the front desk. It’s totally INSANE and completely unethical that she wants to charge me when it was NOT MY CHOICE to reschedule and I WAS coming - I can’t control traffic! Not only that but even SHE (the doc) SAID that their policy is “AFTER 10mins you have to reschedule” and I was in that 10 MIN timeframe. Needless to say, I’m not going back there. Totally unprofessional and less than helpful. !!!!DO NOT GO HERE!!!!!

Horrible - I was both coming off of a spinal fusion surgery and trying to avoid a second surgery. The doctor prescribed pain killers, and tried to inject with me a steroid shot for the fifth time in about 7-8 months. When I informed her that other doctors said the average number of steroid injections should be 3-4 per year, and this could harm me, she became irate and immediately stopped my medication causing a severe reaction. She said, "I am not just some doctor that prescribes medicine - I will only prescribe medicine if you pay for my spinal injections." Stay away!

I hardly ever write a bad review. Actually this maybe the first time I have written a bed review about a doctor, I normally don’t have issues with doctors. I’m pretty chilled person and can get along with almost anyone. but the place is just ridiculously over priced. If that was bad enough I can understand being strict with medication however during the virtual appointment I did not care for the doctors attitude. She was condescending, a little bit of a superiority complex, and she DOES NOT LISTEN. She kept cutting me off which is my biggest pet peeve. I did see her roll her eye when I was trying to organize the medication for her to see which she requested. I’m taking time off of my work and pay this person so I appreciate to be treated a little decently. It’s extremely important that I work with a doctor who is compassionate, understanding, and a good listener. To be frank I would be surprised if patients continue to see this dr. I can’t imagine people tolerating her treatment of others for long period time.

Very unprofessional! Ida or Lydia hung up on caller. Stated it’s not my problem. Will cancel appointment and charge you $ 100. They don’t verify anything through the insurance company prior to your appointment. Even the caller has spoke to them twice before appointment. They said everything was good with insurance co. Never ever make appointment with them. They need to change staff or they will loose lots of patients. The sad part is that the caller was sent by a friend of Dr. Hashmi who is disabled.

I scheduled an appt here to discuss about getting a procedure that is targeted to help people with PTSD and anxiety. It's called a stellate ganglion block or SBG for short. I also scheduled consultations at other clinics as well because I had a hunch that the doctors were unfamiliar with this treatment. As it turns out I was correct, the other two clinics turned me away....The said they had never heard of it (this was somewhat expected as my PSYCH just learned about this treatment) Finally its the day before this appt at this clinic and I wasn't holding out high hopes. This was over the holidays...I remember because my grandmother unexpectedly went hospice about two days before I got the reminder phone call for my appointment. I explained to once of the ladies at the front desk I was having a family emergency and could i reschedule? She informed me that she was sorry about that and she will ask the doctor but I may be charged a fee but she will see if we can move the appointment. That was the end of our call. I probably should have followed up because nobody ever called me back to tell me what time slots were available. About a month later a get a bill in the mail for 50 dollars...not the end of the world, but I call in and explain everything and say "hey you said we could reschedule but you never called me to do so" before I could finish that sentence I was rudely cutoff with something to the effect of " no that's not true sir is says right here in the notes that we tried to move your appointment" this is the firs lie i got...nobody ever game me any dates or times. Then I explain listen can you just ask the doctor is she knows what this SBG procedure is and if she does it or will she turn me away like the other two clinics? Because those other clinics felt bad that they didn't know what the procedure was and felt like they wasted my time. To this i was greeted with something about HIPPA violations and she can't discuss anything over the phone. I know what HIPPA is and this is not a violation. This entire time the lady on the phone is raising her voice at me and cutting me off. Finally she escalates me to what I can only imagine is another person at the front desk because she was tired of dealing with me. This woman immediately is hostile, unprofessional and has a tone in her voice like she's going to put me in my place. I explain my situation again..look i'm glad to pay to 50 buck but ask the doctor if she can even do this procedure for me or will she turn me away? Long story short she tells me she's going to get the doctor on the phone. At this point I know they are both messing with me because they don't like me judging by their attitude and unprofessionalism and they put me on hold. I ask my GF hey are you hearing this? am I crazy or are they being absolutely rude and taking little pot shots at me? My gf who runs the HR office at a large company confirmed that she couldn't believe that were treating me that way and we both knew they were just gonna put me on hold and lay the phone down for a long while without helping me just to mean. But how long would they leave me on hold to talk to this doctor to ask a simple questions? 57 minutes is how long they left me on hold, before picking up and saying the doctor, Dr. Hashim was still busy and would have to call me back. I expected this to happen. So I waited for the DR to call me back even though I knew the Dr. never would, and of course the Doctor never ever called me back. I has been probably about 4 weeks now and I never got a call. The people at this clinic remind me of the places that are quick to take your money but once they get your money they brush you aside. One thing they should be reminded of is why they got into this profession in the first place. TO HELP PEOPLE, not bully them and take their money. I will make sure so write reviews everywhere I can because this was hands down the worst experience and customer service I have ever been apart of in all my years. -5 stars. If you wan't a real clinic see Dr. Lipov in Oakbrook.

Dr. Hashim is an excellent doctor. She really cares about her patients. I have back pain constantly, with hip and knee pain as well. Her treatment has made a difference. I highly recommend Dr. Hashim. The staff is also great.

After having several injections with Dr. Hashim I’ve come to realize that all she cares about is making money. She is super unprofessional & I’ve never had a physician make me feel so small. I asked her if she could give me a letter for work with restrictions to not lift anything heavier than 50 lbs & her answer was “no I cannot do that for you.” She was never rude to me before until I told her that the injections weren’t working anymore & I need surgery. Even then she told me “well this is how things need to be done.” Needless to say, she didn’t do anything for me & I am still in pain.

Dr Hashim is one of the most caring doctors that I've had in a long time. She listened to all of my problems and asked good questions. I highly recommend her for any pain issues because she goes above and beyond.

Dr.Hashim works with me to make sure I'm not in pain and healthy. She is professional and very caring. She listens to my concerns. I absolutely love this office. The front desk is always friendly and knowledgeable. Thank you.

Dr. Hashim has been my doctor for over a year. She is very caring and really listens to you. She really thinks about what problems you are having and will try everything possible to help you with your pain. I would definitely recommend her to anyone that has been dealing with chronic pain. There is no other doctor I would want to handle my care. Her office staff is also very friendly and love the changes they have made to the office.