White Eagle Family Dentistry's Online Review Report Card
White Eagle Family Dentistry
4.5
Average Star Rating
58
Total Reviews
2
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
White Eagle Family Dentistry received 87.5% positive feedback, with patients praising the professionalism, friendly staff, and expert care. However, 12.5% of the feedback was negative, primarily citing rude staff, billing issues, and long wait times. Overall, Dr. Sun's practice excels in patient care yet could enhance front-desk interactions and billing transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of White Eagle Family Dentistry's Reviews
The nicest people, really exceptional, kind, and patient care.
Well experienced staff. Very professional and friendly environment. Complete dental services. My family has been with clinic for almost two decades.
Dr Sun is the best dentist I have ever had. She is highly qualified and very caring . Noirin Mele
If you want personal attention and absolutely top quality care, go see Dr. Joon Sun. Long story short recently another practice had done a root canal and there were some post complications, and I got in touch with Dr. Sun and she helped me navigate and figure out the whole situation on email and text messages. She even replied on Sunday because my extraction was scheduled for Monday early morning hours. She is dedicated. Very knowledgeable. Helpful. Straight shooter. You will get transparency and wonderful care. Highly recommend. Also the office manager Shari is great. Always replies on texts.
If you want personal attention and absolutely top quality care, go see Dr. Joon Sun. Long story short recently another practice had done a root canal and there were some post complications, and I got in touch with Dr. Sun and she helped me navigate and figure out the whole situation on email and text messages. She even replied on Sunday because my extraction was scheduled for Monday early morning hours. She is dedicated. Very knowledgeable. Helpful. Straight shooter. You will get transparency and wonderful care. Highly recommend. Also the office manager Shari is great. Always replies on texts.
Dr. Sun is great. The staff is very welcoming and friendly. Dr. Sun explains the work you need done and is honest. She makes everything easy to understand and is very friendly and approachable. She has a great bedside manner.
I was terrified of going to the dentist after bad experiences in childhood and into adulthood. My teeth have always been a sensitive topic for me and I have genuinely struggled finding a dentist that is gentle, genuine, and honest. Dr.Sun and all of her staff were amazing. Sheri at the front desk made me feel so welcomed upon my arrival, as did my hygienist Lisa. Lisa was INCREDIBLE. She was so gentle, gave me as many breaks as I needed, talked me through everything, and made sure I was as comfortable as possible given the pain I was feeling from my procedure. While it wasn’t fun, I always felt in control and informed and she consistently applied a topical anesthetic to help with the pain. As soon as Dr.Sun came into the room, I knew for sure I found my dentist! She was so bubbly and sweet, and came up with an action plan for how to get me back on track with my dental health keeping in mind that I am terrified of dentists and dental treatments. While other dental offices in the past made me feel shame, this dental office made me feel cared for. I am excited to see Dr.Sun and her staff again in the future!
Highly recommended for gentle, thorough and honest dentistry.
My family and I have been seeing Dr. Sun for many years. Dr. Sun is wonderful, professional and caring provider. I started seeing Dr. Sun as a college student and now as a doctor myself in NYC I still make sure to make a stop in for a check up whenever I am in town. Dr. Sun always takes the time to check in to see how I am doing in my life while providing excellent dental care. The staff are also very efficient. I have never had long waits while in the clinic even if I am put into the schedule last minute for extra procedures since I am from out of town. I highly recommend Dr. Sun to all those in the area! Our only negative comment is that we are very sad that Karin our previous hygienist has retired. She was the best!
Dr. Sun and her staff are truly the best. Our family has been coming in for years now. Highly recommend!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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